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Gene Butler

Gene Butler

Certified

Knowlege Manager

SailPoint Technologies

Technologies

My Portfolio Highlights

My New Track

AI Business Fundamentals

My New Track

ChatGPT Fundamentals

Transforming Knowledge Management and RFP Efficiency Through AI

My Certifications

These are the industry credentials that I’ve earned.

AI Fundamentals

AI Fundamentals

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

SailPoint | Aug 2024 - Present

Knowledge Manager

Develop and maintain systems to ensure that critical information is captured, organized, and easily accessible across the organization. We utilize AI tools to enhance knowledge-sharing processes and collaborate with cross-functional teams to develop best practices, supporting continuous improvement initiatives. Ultimately, our goal is to drive efficiency and innovation within the company.
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SailPoint | Nov 2023 - Aug 2024

DART, Sales Operations Analyst

Responsible for Technical responses to RFx requests Loopio Content management, including Loopio Library reviews, Library clean up, Tagging and updating Tags, and the set up of Loopio Project Templates.

Linebarger Goggan Blair & Sampson, LLP | Jul 2023 - Nov 2023

Proposal Writer

Standing up Loopio, Building Content Libraries. Proposal Writing. Creating content for the website.

Freelance | Feb 2023 - Present

Freelance Project Management, RFP Specialist.

N/A

SnapLogic | Jul 2022 - Feb 2023

Solutions Engineer

Provide demonstrations for the SnapLogic free trial platform. Responsible for responding to incoming requests from potential clients, showing the software capabilities, and assisting them with learning the platform.

Canva | Dec 2021 - Jul 2022

Proposal Specialist

Implemented RFPIO for Canva's enterprise sales team, creating a proposal library and designing workflows. Orchestrated integrations with OKTA SSO, Slack, and Salesforce. Collaborated with the Security team to take ownership of security-related content and establish regular content review cycles. Assigned Security Assessments, Questionnaires, and RFPs by crafting responses and coordinating with relevant teams.

SailPoint | Mar 2019 - Dec 2021

Sales Proposal Analyst

Orchestrated the coordination of technical responses for 500+ RFPs annually, collaborating with a team to address all technical queries. Managed and updated the technical response repository, and established an efficient process to streamline RFP responses.

The Zaring Group | Mar 2008 - Jan 2018

The Zaring Group

While working full time in event operations for SXSW I managed smaller events (2K~ attendees) with Zaring primarily coordinating transportation and communication. My experience ranges from front of the house oversight, accessibility management, recruit local volunteers, manage scheduling and placements.

Austin Hot Sauce Festival | Aug 2009 - Oct 2017

Volunteer Coordinator

Designed a comprehensive recruitment initiative to attract quality volunteers for various positions, leveraging social media and community outreach. Developed position descriptions and trained lead volunteers for each role. Oversaw a team of 200+ volunteers, providing guidance and problem solving.

SXSW | Jan 2009 - Oct 2017

Manager - Event Staffing & Resources

Head of IT support for Shiftboard software suite. Supported entire staff, managers and volunteers. Coordinated over 3,000 volunteers for the SXSW Conference and Festival. Organized and coordinated various conference and event team managers Managed ongoing development of volunteer database and scheduling software system. Managed and coordinated development QR system designed to allow volunteers and staff access to commissary based on schedules. Responsible internship recruiting program. Coordinate recruiting of 50+ interns per year.

Fahntoosh Enterprises | May 2013 - Jul 2015

Event Manager, Contract

Providing assistance and access for ADA Patrons at music festivals across America. I have worked at some of the country's largest music festivals, including Bonnaroo and Austin City Limits. The primary focus was providing services to patrons with disabilities and in volunteer program/staff management and coordination for Information, Lost & Found, RFID Scanning, and logistics coordination.

Old Pecan Street Festival | Apr 2009 - Nov 2009

Event Cordinator

Played a pivotal role in planning, organizing, and executing successful events. Collaborated with event stakeholders to identify event goals, target audience, and event logistics. Coordinated vendor selection and management, event registration, and marketing efforts to ensure event success. Managed event logistics and operations, including staffing, set-up, and tear-down, to ensure seamless execution. Communicated effectively with event staff, vendors, and other stakeholders to ensure a positive guest experience.

Maker faire | Sep 2008 - Aug 2009

Volunteer Cordinator

Managed all aspects of the volunteer program, from recruitment to deployment. Developed and implemented a comprehensive volunteer plan, leveraging community outreach strategies to attract invested volunteers. Responsible for all communication and supervision of over 200 volunteers during the event. Coordinated and executed staffing plans to ensure volunteer needs were met and that volunteers were positioned for optimal success. Monitored and analyzed volunteer performance metrics to identify areas for improvement and implemented corrective measures as necessary.

SXSW | Jan 2009 - May 2009

Trade Show Floor Manager

N/A

My Education

Take a look at my formal education

A.S. Computer Science: Computer Information Systems, Computer ScienceAustin Community College | 2023
B.S. Business Administration, Business Administration | IT ManagementWestern Governors University | 2019

About Me

Gene Butler

Gene is an experienced Knowledge Manager leveraging AI tools like ChatGPT and Loopio to enhance knowledge-sharing and efficiency. With expertise in RFP management and technical leadership, he drives innovation and process improvement at SailPoint.

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