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Eric Richardson

Certified

Sales Professional

Veritiv

Technologies

Champion of data integrity, ensuring accuracy in the age of information overload.

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Veritiv Corporation | Oct 2016 - Present

Sales Professional I Facility & Packaging Solutions

As a seasoned Facility Solutions Sales Professional with Veritiv, I excel in delivering comprehensive facility management solutions to clients across diverse industries. My role involves leveraging Veritiv's cutting-edge products and services to meet the unique needs of businesses, ensuring operational efficiency and cost-effectiveness. Key Achievements and Responsibilities: Client Relationship Management: Cultivate and nurture strong relationships with clients, understanding their facility management challenges and delivering tailored solutions to enhance efficiency and reduce costs. Product Knowledge Expertise: Demonstrate in-depth knowledge of Veritiv's extensive suite of facility solutions, advising clients on the best products and services to meet their specific requirements. Solution-driven Approach: Employ a consultative and solution-driven sales approach, collaborating with clients to identify pain points and presenting comprehensive facility management solutions that align with their strategic objectives. Market Analysis and Research: Conduct thorough market analysis and research to stay abreast of industry trends, competitor offerings, and emerging technologies, ensuring Veritiv remains at the forefront of facility management innovation. Customized Proposal Creation: Develop and present customized proposals that showcase Veritiv's value proposition, addressing client needs and providing clear ROI metrics. Contract Negotiation: Lead negotiations and finalize contracts, ensuring mutually beneficial agreements that align with Veritiv's business objectives while exceeding client expectations. Sales Pipeline Management: Effectively manage the sales pipeline, utilizing CRM tools and analytics to track, forecast, and report on sales performance and opportunities.

Dallas Independent School District | Apr 2014 - Oct 2016

Supervisor/Trainer

Daily management of Custodial Services across 22 schools within the district, overseeing 80 full-time employees. During my tenure, I played a pivotal role in the development and implementation of new operational and facility care standards. Key Achievements and Responsibilities: Strategic Management: Effectively managed the daily operations of Custodial Services, involving the creation of schedules, development of project work, and the maintenance of positive relationships with building administration. Quality Assurance: Conducted monthly inspections across all buildings to ensure adherence to performance standards, fostering a culture of excellence in service delivery. Interdepartmental Collaboration: Collaborated closely with various departments, including Maintenance, HVAC, and Environmental, ensuring seamless coordination and efficient communication. Training Program Development: Contributed to the development and implementation of a comprehensive training program and standards for new employees entering the district, contributing to a skilled and proficient workforce. Equipment Assessment: Evaluated and recommended equipment needs for each school, optimizing operational efficiency and resource allocation. Records Management: Maintained meticulous documentation and records for all employees, encompassing vacation planning, employee documentation, training records, cleaning schedules, and supply orders. Performance Evaluation: Conducted bi-annual evaluations for all employees within my purview, fostering continuous improvement and professional development. Seasonal Planning and Execution: Orchestrated Winter and Summer cleaning initiatives for all buildings, ensuring optimal cleanliness and functionality. Budget Oversight: Managed the supply budget for schools under my jurisdiction, as well as a Special Project budget, demonstrating fiscal responsibility and resource optimization.

ARAMARK | Jul 2013 - Apr 2014

Assistant Zone Manager

As a key member of the Front Line Management team with Aramark Facility Services, I was strategically recruited by the Volusia County School District to oversee and enhance custodial services across 87 buildings within the district. In this dynamic role, I assumed direct responsibility for the day-to- day operations of 16 buildings, managing 1.2 million cleanable square feet throughout the district. Key Achievements and Responsibilities: Operational Leadership: Led and directed all custodial functions for multiple buildings, showcasing proficiency in creating daily schedules for a dedicated team of employees. Quality Assurance: Conducted monthly inspections of all buildings in assigned areas, ensuring stringent performance measures were consistently met by all custodial staff. Labor Management: Efficiently managed daily labor hours for 70 hourly employees through the utilization of the Time Management system (AccuVantage), optimizing workforce productivity. Training Coordination: Coordinated comprehensive training and retraining programs for employees within my jurisdiction, ensuring ongoing professional development and adherence to industry best practices. Seasonal Initiatives: The planning and execution of Winter and Summer cleaning operations for all buildings, ensuring optimal cleanliness and operational efficiency. Human Resources Support: Played a pivotal role in the hiring process and contributed to the evaluation of employee performance within my designated area, actively supporting the growth and development of the team.

ARAMARK | Feb 2013 - Jul 2013

Maintenance Manager

N/A

My Education

Take a look at my formal education

Bachelor of Business Administration (B.B.A.), Business Administration, Management and OperationsStephen F. Austin State University | 2012

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