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Maha Fouad

Maha Fouad

Data Science

Masarat Misr | Cairo, Egypt

Technologies

My Portfolio Highlights

My New Track

Associate Data Analyst

My New Track

Associate Data Engineer

My New Track

Associate Data Analyst

AI aficionado, dancing with algorithms in the realm of possibilities.

My Work

Take a look at my latest work.

track

Associate Data Analyst

track

Associate Data Engineer

project

Hypothesis Testing with Men's and Women's Soccer Matches

track

Associate Data Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Masarat Misr | Dec 2024 - Present

Data Scientist

I work on leveraging data to address unconventional challenges across various sectors. My role involves using advanced analytical techniques and data science methodologies to provide actionable insights and drive strategic decision-making. Key Responsibilities: Conducted comprehensive data analysis to uncover trends, patterns, and opportunities. Developed and presented advanced data visualizations to communicate insights effectively. Applied statistical and machine learning techniques to solve complex business problems. Collaborated with cross-functional teams to design and implement data-driven strategies. Ensured the quality and integrity of data used for analysis and reporting.
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CPC Industrial Parks Egypt | Dec 2023 - Present

Digital marketer

N/A

ALX Arabia | May 2023 - Aug 2024

Data Scientist

- Designed flowcharts and wrote pseudocode to structure problem-solving approaches before coding. - Analyzed and processed data using Excel, applying formulas, pivot tables, and basic automation techniques. - Wrote and optimized SQL queries to extract, manipulate, and manage relational databases efficiently. - Developed interactive dashboards in Power BI to visualize insights and support data-driven decisions. - Implemented data pre-processing and analysis using Python and libraries like Pandas and NumPy. - Built and evaluated regression models to predict numerical outcomes and optimize business strategies. - Explored supervised and unsupervised learning, applying classification and clustering techniques. - Processed and analyzed text data using Natural Language Processing (NLP) techniques. - Performed clustering analysis, including K-Means clustering, to segment datasets based on patterns. - Deployed machine learning models and managed cloud-based resources using AWS services. - Collaborated on capstone projects, following industry best practices in data science and model deployment. https://github.com/MahaFouad94/ALX-Data-Science-Program

ExploreAI Academy | May 2023 - Aug 2024

Data Scientist

- Designed flowcharts and wrote pseudocode to structure problem-solving approaches before coding. - Analyzed and processed data using Excel, applying formulas, pivot tables, and basic automation techniques. - Wrote and optimized SQL queries to extract, manipulate, and manage relational databases efficiently. - Developed interactive dashboards in Power BI to visualize insights and support data-driven decisions. - Implemented data pre-processing and analysis using Python and libraries like Pandas and NumPy. - Built and evaluated regression models to predict numerical outcomes and optimize business strategies. - Explored supervised and unsupervised learning, applying classification and clustering techniques. - Processed and analyzed text data using Natural Language Processing (NLP) techniques. - Performed clustering analysis, including K-Means clustering, to segment datasets based on patterns. - Deployed machine learning models and managed cloud-based resources using AWS services. - Collaborated on capstone projects, following industry best practices in data science and model deployment. https://github.com/MahaFouad94/ALX-Data-Science-Program

CPC Industrial Parks Egypt | Jan 2020 - Dec 2023

Digital Marketer/ Office Manager / Sales Specialist

Digital Marketing: Work with copywriters and designers to ensure content is informative and appealing. Collaborate with Marketing, Sales and Product Development teams. Monitor SEO and user engagement and suggest content optimization. Developed social media calendar, which included scheduling social media posts, marketing campaigns and website updates. Maintained company's social media presence by posting, answering messages and monitoring responses. Evaluated monthly performance statistics and used data to inform future strategies. Monitored return on investment of online and social media marketing efforts. Write social media content to increase engagement with customers. Posted new content for products and services when managing marketing and release calendars. Increased customer engagement through social media. Define most important social media KPIs Keep abreast of the latest social media best practices and technologies. Use social media marketing tools Monitor SEO and user engagement and suggest content optimization Engaging with customer through social media Office Managing: Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity. Prepared documents, reports and presentations for executives and board members using advanced software proficiencies. Streamlined operations and prioritized tasks, allowing senior staff to increase productivity. Responded to emails and other correspondence to facilitate communication and enhance business processes. Updated executives on changing business needs by thoroughly documenting internal and client meetings. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Created expense reports, budgets and filing systems for management team. Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.

SYKES | Sep 2019 - Dec 2019

Technical Support Specialist

•Answering Inbound Calls. •Identifying hardware and software solutions. •Troubleshooting technical issues. •Diagnosing and repairing faults. •Resolving network issues. •Installing and configuring hardware and software. •Speaking to customers to quickly get to the root of their problem. •Providing timely and accurate customer feedback. •Talking customers through a series of actions to resolve a problem. •Following up with clients to ensure the problem is resolved. •Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. •Documented transactions and support interactions in system for future reference and addition to knowledge base. •Explained technical information in clear terms to non-technical individuals to promote better understanding. •Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution. •Broke down and evaluated user problems, using test scripts, personal expertise and probing questions. •Assisted customers in identifying issues and explained solutions to restore service and functionality.

EgyGamer | Jul 2019 - Sep 2019

Social Media Marketing Specialist

• Work with copywriters and designers to ensure content is informative and appealing. • Collaborate with Marketing, Sales and Product Development teams. • Monitor SEO and user engagement and suggest content optimization. • Communicate with industry professionals and influencers via social media to create a strong network. • Provide constructive feedback. • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers. • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates. • Analyzed and reported social media and online marketing campaign results. • Developed marketing content such as blogs, promotional materials and advertisements for social media. • Created social media content with consistent content and tone. • Tracked and analyzed social media and online marketing initiatives. • Maintained company's social media presence by posting messages, answering posts and monitoring responses. • Evaluated monthly performance statistics and used data to inform future strategies. • Monitored return on investment of online and social media marketing efforts. • Wrote social media content to increase engagement with customers. • Posted new content for products and services when managing marketing and release calendars. • Increased customer engagement through social media. • Administered marketing calendar and posted new content to coincide with new product and service releases. • Develop, implement and manage our social media strategy. • Define most important social media KPIs. • Manage and oversee social media content. • Measure the success of every social media campaign. • Stay up to date with the latest social media best practices and technologies. • Use social media marketing tools.

Pirelli | Feb 2019 - May 2019

Information Technology Intern

• Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge. • Assisted IT team members by crafting project research material for implementation. • Researched, developed and tested integrated software algorithms and tools for remote sensing and data processing systems. • Installing and configuring computer hardware, software, systems, networks, printers and scanners. • Monitoring and maintaining computer systems and networks. • Responding in a timely manner to service issues and requests. • Providing technical support across the company (this may be in person or over the phone). • Setting up accounts for new users. • Repairing and replacing equipment as necessary.

Trendleez | Jan 2019 - Feb 2019

Content Writer

• Applied current editing and photography tools to tell great stories. • Concept, design and execute high-quality content across all relevant social and digital channels. • Produce and design all social content (copy and visuals). • Work with the Social Publishing team on the day-to-day execution of social media campaigns and editorial planned and reactive content calendars. • Propose real-time content based on social media trends and relevant social conversations. • Create video / interactive / animated content for social and other digital platforms; as well as assets that support brand campaigns, product launches, and social media best practices. • Conceptualize and create engaging social media content (including photos/ videos, GIFs, Instagram stories) to illustrate brand messaging, marketing initiatives and product promotions. • Curate and develop channel-specific content that drives engagement and reach while maintaining brand voice and supporting relevant initiatives. • Includes photographing, creating videos, gifs, creating graphics, editing images, and copywriting. • Adapt both new and existing content for different social media platforms. • Work along with the strategy team by providing them with industry’s best practices, digital knowledge and understanding of platforms capabilities to keep the digital strategy always up to date. • Collaborate with brand and social strategy leads to maintain social guidelines.

Amir A.Aty office | Jul 2018 - Nov 2018

Office Manager

• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. • Oversaw quality control and productivity rates to increase revenue and production times. • Evaluated employee records and productivity to complete employee evaluations. • Developed standard operating procedures for all administrative employees. • Maintained computer and physical filing systems. • Coached new hires on company processes while managing employees to achieve maximum production. • Compared vendor prices and negotiated for optimal savings. • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. • Prepared meeting materials and took clear notes to distribute to stakeholders. • Organizing meetings and managing databases. • Dealing with correspondence, complaints and queries. • Managing office budgets. • Liaising with staff, suppliers and clients. • Implementing and maintaining procedures/office administrative systems. • Delegating tasks to junior employees. • Ensuring that health and safety policies are up to date. • Attending meetings with senior management. • Assisting the organization’s HR function by keeping personnel records up to date, arranging interviews and so on. • Solving Technical Issue.

Vodafone | Jan 2018 - May 2018

Customer Service Agent

• Educated clients on account services and resolved client inquiries regarding statement information and account balances. • Entered customer interaction details in sales system to track requests, document problems and record solutions offered. • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed.

Freelance Web Development | Sep 2017 - Dec 2017

Freelance Web Developer

• Provided front-end website development using WordPress, Hubspot and other editing software. • Conducted testing and review of website design for responsiveness, clarity and effectiveness. • Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations. • Write well designed, testable, efficient code by using best software development practices. • Create website layout/user interface by using standard HTML/CSS practices. • Integrate data from various back-end services and databases. • Gather and refine specifications and requirements based on technical needs. • Create and maintain software documentation. • Be responsible for maintaining, expanding, and scaling our site. • Stay plugged into emerging technologies/industry trends and apply them into operations and activities. • Cooperate with web designers to match visual design intent.

QNB Group | Jul 2016 - Aug 2016

Trainee

•Maintain up-to-date knowledge about bank products and services. •Develop innovative sales strategies to meet or exceed branch sales target. •Work under the guidance of Bank Manager to achieve both individual and team sales goals. •Build positive working relationships with existing customers and identify and contact new customers. •Understand customer needs and accordingly recommend suitable bank products. •Maintain customer portfolio and develop customer outreach and retention strategies. •Make sales calls to customers and identify cross-sell opportunities. •Adhere to bank policies and procedures and follow federal and state laws. •Inform customers about investment options and advantages. •Advice customers about loans, interest amounts and mortgage options.

My Education

Take a look at my formal education

Data science ExploreAI Academy | 2024
Data science ALX Africa | 2024
Bachelor's degree, Business Information System Helwan University Cairo | 2018
Chinese Language and Literatureconfucius institute | 2018
Chinese Language and Literaturechinese culture center | 2014

About Me

Maha Fouad

A dynamic and motivated junior data professional with a background in digital marketing, eager to leverage analytical skills and technical proficiency in SQL, Power BI, and Python to pursue opportunities in data analytics and data science. Seeking a

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