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Szabó László

Szabó László

Certified

Business Customer Rep

Magyar Telekom PLC.

Technologies

My Portfolio Highlights

My New Project

Analyzing Students' Mental Health

My New Course

Introduction to SQL

My New Project

Analyzing Students' Mental Health

Data wizard, conjuring insights from the depths of complex datasets.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate Python
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Telekom HU | Oct 2021 - Present

Business-to-Business Representative

Main responsibilities include: • Providing technical assistance to small and medium-sized business customers • Utilizing data analysis skills to identify and resolve customer issues, as well as identify opportunities to improve customer satisfaction • Managing customer relationships and utilizing customer relationship management systems to track and analyze customer interactions and feedback • Collaborating with other teams to ensure that customer inquiries and concerns are addressed in a timely and efficient manner • Providing excellent sales and technical support to business customers • Maintaining a thorough understanding of the company's products and services, as well as industry trends and competitive offerings
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Telekom HU | Oct 2016 - Oct 2021

Customer Sales Representative - Residential

Key roles and responsibilities included: • Utilizing data analysis to identify sales opportunities and support customer satisfaction • Managing customer relationships and providing excellent customer service • Assisting customers in making informed decisions about products and services • Meeting or exceeding sales targets through effective sales techniques and data-driven strategies • Maintaining thorough knowledge of the company's products and services, as well as industry trends and competitive offerings I was also responsible for establishing and maintaining positive relationships with customers, and for providing them with the information and support they needed to make informed decisions about the products and services offered by the company. My ability to analyze data and use it to inform my sales strategy was an important part of my role, and I worked diligently to meet or exceed sales targets through effective sales techniques and data-driven strategies.

Freelancer.com | Nov 2012 - Oct 2021

Freelance Content Marketer and Editor (2012 > Present)

Since 2012, I have worked as a freelance content marketer and editor through Freelancer.com. I began freelancing while completing my studies at the University of Debrecen and have since completed over 150 projects with an average rating of 4.9 out of 5.0. I have been fortunate to have the opportunity to work with clients from around the world and am honored to have their trust and confidence. My freelancing work has allowed me to expand my knowledge and skills through reading over 100 books, completing numerous courses, and networking with influential business individuals globally.

Artportunity Knocks | Jul 2020 - Aug 2020

Volunteer, Google Ads Campaign Support

From July to August 2020, I volunteered with Artportunity Knocks to provide support for Google Ads campaigns as part of an internship. During this time, I assisted nonprofit organizations with mission-critical projects to help them achieve their goals. I was able to contribute approximately $1792 through my work with Artportunity Knocks, a nonprofit organization focused on supporting the arts. Through this opportunity, I gained valuable experience in supporting the efforts of nonprofit organizations and helping them to advance their mission through digital marketing campaigns.

Issa Galeria | Mar 2016 - Apr 2018

Marketing Manager for Mard Issa

From March 2016 to April 2018, I served as the Marketing Manager for Mard Issa at Issa Galeria in Hungary. In this role, I was responsible for setting up and optimizing a Wordpress website, managing e-commerce operations, and implementing search engine optimization (SEO) strategies. I also contributed to the creation and editing of website content, ensuring that it was engaging and aligned with the company's marketing goals. Overall, my experience as a Marketing Manager helped me to develop a strong understanding of the various aspects of digital marketing and how they work together to drive business success.

Web Fusion Ltd. | Apr 2016 - Nov 2016

Search Engine Marketing Assistant

As a Search Engine Marketing Assistant with Web Fusion Ltd. from April to November 2016, I had the opportunity to learn and apply a range of skills and tools that are essential to the field of digital marketing. My responsibilities included working with Google Ads, Google Analytics, and Facebook Marketing tools to create and optimize paid advertising campaigns, track and analyze website traffic, and target specific audiences. I also developed my skills in translation and proofreading/editing, which allowed me to assist in the creation of marketing materials and website content in multiple languages. Overall, this role gave me a solid foundation in search engine marketing and helped me to understand the importance of effectively reaching and engaging customers through online channels.

Russmedia Digital | Jan 2016 - Apr 2016

Digital Media Consultant and Online Marketing Expert

As a digital media consultant and online marketing expert with Russmedia Digital from January to April 2016, I have gained extensive knowledge of the rapidly evolving field of digital marketing and its impact on businesses of all sizes. In today's marketplace, it is crucial for organizations to have a strong online presence, including a well-optimized website and effective search engine optimization, search engine marketing, and content marketing strategies. I have always been interested in the psychology of consumer behavior and how it relates to online interactions with brands. As an online marketing specialist, I believe it is important to listen to the needs, wants, and preferences of customers in order to effectively reach and engage them in the digital age.

MERLIN IT SERVICES LIMITED | Jan 2014 - May 2014

Ryanair Reservations Agent (2014 > 2014)

From January to May 2014, I worked as a Ryanair Reservations Agent for Merlin IT Services Limited in Hungary. This position gave me the opportunity to gain valuable experience in customer service, international communication, and other tasks related to the travel industry. In this role, I was responsible for booking, changing, rescheduling, or canceling flights while maintaining a customer-centric focus and effectively multitasking to ensure success. Through this position, I was able to gain valuable skills and insights that have been beneficial in my professional development.

Camp Wipigaki | Jun 2009 - Sep 2013

Volunteer in the U.S (2009 > 2013)

As a volunteer with Camp Wipigaki, I had the opportunity to spend several summers working in the Wausau, Wisconsin area. This program was designed to provide university students with the chance to gain valuable work experience in the United States, while also learning about the culture and society of the country. In addition to my work responsibilities, I was able to travel and explore various parts of the States. Over the course of four years, I gained a wealth of knowledge and experience through this program, which has had a significant impact on my personal and professional development.

My Education

Take a look at my formal education

Certificate of Accomplishment, SQL for Business AnalystsDataCamp | 2022
Specialization, Search Engine Optimization (SEO) SpecializationUniversity of California, Davis | 2017
Certificate of Accomplishment, Marketing & Business Strategy SpecializationOxford Learning Lab | 2016
Master's degree, American/United States Studies/CivilizationUniversity of Debrecen | 2013
Bachelor's degree, English Language and Literature, GeneralUniversity of Nyiregyhaza | 2011

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