As Engineering Manager for Core Integrations at ASAPP, I oversee the development of our cutting-edge Integration PaaS and Integration domain- specific language (DSL). Collaborating closely with Product and Delivery teams, I drive continuous improvement in product functionality and future roadmap planning. Additionally, I lead a team of four senior engineers, fostering a culture of innovation and delivering results that consistently exceed expectations.

Universidad Nacional de Cuyo | Mar 2022 - Present

Lecturer on Blockchain technology

I'm performing lectures in the Tokenomics course about Blockchain technology, Bitcoin, Ethereum, Smart Contracts, ERC, Smart Contracts vulnerabilities, and tokenization. https://fce.uncuyo.edu.ar/cursos/item/diplomado-en-criptoeconomia

Salesforce | Aug 2021 - Nov 2022

Technical Manager - MuleSoft

As a Technical Support Manager for the Core Runtime product group, I led an L3 Support Team responsible for quickly and effectively resolving incidents, outages, and bugs to ensure optimal system performance. I collaborated closely with Product and Engineering teams to prioritize backlogs and proactively address potential issues. My responsibilities also included assigning and distributing workloads, developing career plans for my reports, and working with escalated accounts and incident management teams to ensure the timely resolution of issues or outages.

Salesforce | Aug 2020 - Aug 2021

Senior Customer Architect - MuleSoft

Senior Customer Architect and Runtime Support Lead. Technical leader for S1 cases (production outages). Escalation and Incident Management.

Salesforce | Jul 2018 - Aug 2020

Customer Architect - MuleSoft

Customer support for integrations using MuleSoft products. Customer applications improvement/redesign to achieve their use cases. Identify bugs and product enhancement. Application performance analysis.

Hewlett Packard Enterprise | Nov 2014 - Jul 2018

Solution Support Architect

Technical Leader for SLA on CMS Business Unit (Telecom Product Portfolio). HLR / HSS / Signaling/ Regional Subject Matter Expert. Performance Analysis. New employee trainer.

Hewlett Packard Enterprise | Oct 2011 - Nov 2014

Technical Consultant II

Technical Consultant for Communications Media Solutions (Telecommunications product portfolio).

IBM Global Business Services | Dec 2010 - Oct 2011

Unix sysadmin

Unix System Administrator.

Avaya | Jul 2008 - Dec 2010

Global Support Engineer

Tier III for Unified Comunications and Security.

First Source | Mar 2008 - Jul 2008

Test and Activation Techinician - Verizon Business

DS1/Frame Relay Test and Activation.

Donto S.A. | Jul 2005 - Apr 2007

System Administrator

System / Network Administrator.

My Education

Take a look at my formal education

Executive MBA IAE Business School | 2021

Bachelor of Engineering (B.E.), Information TechnologyUniversidad Abierta Interamericana | 2017

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