• Oversee, on-board, and implement various online and offline CRM database systems and business intelligence applications for prospects, donors, and patient profile and transactions such as SharePoint, Tableau, Crystal Reports and SAP Business Intelligence, and Google Analytics. Support the creation and dissemination of a full range of systems, tools, applications, interfaces, and integration between systems • Work with senior management to understand and execute the system support and data collection requirements for major gift and annual gift fundraising, prospect management, and new initiatives to support a $2 billion capital campaign and business merger with Continuum Health Partners • Conduct and present statistical analysis. Develop and maintain reports and data dissemination and visualization tools for fundraising performance indicators, industry benchmarking, and strategic decision-making across all media and platforms • Vendor and stakeholder relationship building. Work with department unit leaders to implement, improve and streamline business processes and resources in data entry for optimum business intelligence gathering and delivery • Provide leadership, direction, and mentorship to a seven-member Development Systems and Analytics team responsible for all facets of data and systems operations, storage, connectivity, integrations, and the fulfillment and facilitation of ad-hoc patient data request • Provide strategic insights and best practices recommendations on systems operation, data collection, and business intelligence delivery KEY ACCOMPLISHMENTS - Oversaw the establishment of a comprehensive patient data portal across the Health Systems and practices that streamlined patient look-up, analytics delivery, and paved the way for predictive analytics on prospect conversions.

Mount Sinai Health System | Jan 2016 - Jul 2019

Director, Development Systems & Analytics

KEY ACCOMPLISHMENTS - Scheduled Report Delivery Automation and Interactive Business Intelligence/ Analytics Deployment to End Users ♣ Established and implemented a report server to automate scheduled, personalized reports delivery ♣ Designed, developed and published Tableau dashboards to enable self- serve and interactive business intelligence, analytics, and KPIs ♣ Utilized SharePoint as a front-end for on-demand report portal and published reports and analytics repository

Mount Sinai Health System | May 2011 - Dec 2015

Associate Director, Development Systems

N/A

New Museum of Contemporary Art | May 2007 - May 2011

Database Manager

♦ Administer the constituent relationship management database (Raiser’s Edge), and the admissions and events ticketing/reservation database (Vista) ♦ Oversee reporting and detailed trend analysis of museum visitation and, revenue from Admissions, Public Programs, Group Tours, Membership sales, Store Sales, Café Sales, and Space Rentals ♦ Integrate and synchronize data between databases to enable real time reporting on member’ and trustee’ visitations and store purchasing activates ♦ Supervise and train data entry staff to ensure data entry accuracy and integrity ♦ Serve as liaison to software vendors’ technical support to trouble-shoot databases ♦ Assist the Director of Information Technology to perform routine upgrades and maintenance on servers and applications ♦ Assist Finance Department with audits and troubleshoot accounting discrepancies KEY ACCOMPLISHMENTS - Data Integration & Analytics Development ♣ Connected various data sources and established data migration strategy for better data sharing and exchange ♣ Streamlined revenue accounting through direct data imports from multiple business applications ♣ Created a standard suite of robust, real-time reports and analytics for Museum visitation, revenue collection and other KPIs. ♣ Set up membership card scanning process to expedite museum admission and store discounts redemption Raiser’s Edge Conversion and Implementation Managed and executed every aspect of conversion from Sage FR100 to Raiser’s Edge with 98+% accuracy, including data cleanup for proper mapping while keeping downtime to less than 7 days over a 9-month implementation schedule ♣ Managed post-conversion database cleanup ♣ Established new database procedures and provided database training to all users ♣ Re-established connectivity to all other databases ♣ Created comprehensive and concise custom fundraising reports using Crystal Reports

Joan Mitchell Foundation | Oct 2005 - Jun 2007

Lead Artist-Teacher – Advance Studio

- Provide free studio art lessons and instructions to disadvantaged children (age 10 – 18) at local community centers on weekends - Develop, implement, and improvise curriculum based on the needs and skillsets of the attendees - Manage art supplies budget, procure art supplies, and provide weekly reports on classroom instruction and attendance - Supervise and mentor Assistant Artist-Teacher

Parsons, The New School for Design | Feb 2006 - Apr 2007

Assistant Chair, AAS

- Monitor teaching assignments and hiring practices to ensure compliance and congruency with union contract obligation - Coordinate facilities and equipment to meet pedagogical needs - Manage department budget and expenditures - Supervise Office Assistant - Serve as the technical liaison and system specialist to the department - Serve as the departmental liaison to other University administrative departments KEY ACCOMPLISHMENTS Developed and created a departmental database to keep track of the Faculty’s class assignments, seniority status, history and Departmental class offering and schedules using FileMaker Pro, which enable department to reconcile discrepancies in real-time and to greatly cut-down on errors in courses, faculty, and facility assignments

New Museum of Contemporary Art | Oct 2002 - Feb 2006

Development Coordinator

• Oversee all aspects of membership program including: generating and designing membership events calendar and solicitation materials, processing membership gifts, handling membership queries and correspondence, and conduct research on potential members, events venues and overall program improvements • Generate monthly membership income reports and solicitation analysis • Manage and administer a comprehensive and constituents database • Serve as liaison to software vendors’ Tech Support to trouble-shoot the database • Perform accounting reconciliation for all donations KEY ACCOMPLISHMENTS Database upgrade assessment In preparation for purchasing a new fundraising database to accommodate our growing needs during the transitional period and the major expansion of our donor base in the near future, I was put in charge of making a detailed assessment of all major fundraising software alternatives. • Researched available systems, consulted other users in the non-profit sector, and the systems’ sales staff. • Prepared in-depth comparison report and recommendations for the Deputy Director. • My recommendation was implemented in 2004.

YWCA of Bellingham | Jun 2001 - Aug 2002

Project Coordinator/Database Administrator

• Track donor contributions by entering into fundraising database • Provided concise reports to Executive Director and Board of Directors, facilitating more informed decisions on future fundraising strategies and for evaluating the effectiveness of existing fundraising campaigns Administered phone system, installed software and troubleshoot computer systems • Made recommendations on technology enhancements and upgrades KEY ACCOMPLISHMENTS Redesigned the existing client database for better data tracking to expedite grant reporting and future grant applications, while providing greater assessments on the effectiveness and results of programs and services provided to clients.

My Education

Take a look at my formal education

Master of Arts - MA, StatisticsHunter College | 2021

Master of Fine Arts - MFA, Fine ArtsBrooklyn College | 2004

Bachelor of Fine Arts - BFA, Fine ArtWestern Washington University | 2001

Associate of Arts and Sciences - AAS, Accounting, Mathematics, ArtColumbia Basin College | 1999

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