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Tony Rivera

Tony Rivera

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Freelance | Florida

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Track

Associate Data Analyst in SQL (previously Data Analyst in SQL)

My New Course

Introduction to SQL

Data explorer, charting new territories in the realm of insights.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to SQL

course

Understanding ChatGPT

course

Understanding Data Science

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Scrum.org Professional Scrum Master 1

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Understanding Data Science
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Ace Hardware Corporation | May 2020 - Mar 2022

Dealership Manager & Lead Technician

- Spearheaded all aspects of management as STIHL Team Leader and served as assistant store manager - Acted as a mediator to resolve interdepartmental and customer conflicts; built and managed cross-functional relationships - Mentored, trained, and coached team members and technicians preparing them for service and management opportunities - Assessed issues and developed solutions in collaboration with company and vendor executives regarding logistics and procurement of equipment and products during supply chain disruptions - Reworked and cataloged product showroom while proposing and executing improvements to shop, sales floor, and business systems increasing company revenue for the department by over 20% from the previous year - Evaluated KPIs and improved business processes with empirical, results- oriented data to improve personal efficiency by 7%, streamline purchasing of inventory, and increase sales closing by 17% positively contributing to the company’s bottom line - Collaborated alongside company representatives and vendors to improve business processes to increase value to the customer - Responsible for scheduling projects and team members, fulfillment of service tickets, and resolution of customer issues using STIHL-specific tools, diagnostic procedures, and proprietary software and systems
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Ace Hardware Corporation | Jan 2014 - Dec 2018

Dealership Manager / Lead Technician

N/A

Ace Hardware Corporation | Jun 2011 - Jan 2014

Technician and Sales Associate

- Led challenging timelines and prioritized critical tasks - Assessed project issues and develop solutions to meet scientific, efficiency, quality, and client happiness goals and objectives. - Assisted in technical, financial, and organizational issues by researching issues and providing recommendations - Conducted customer service and equipment troubleshooting for fellow STIHL shops in the area and do-it-yourself customers

My Education

Take a look at my formal education

Certificate, Agile Project Management SDLC in Technology Project ManagementUniversity of Miami Herbert Business School | 2022
Bachelor in Communication, Journalism, and Interpersonal RelationshipsFlorida Southern College | 2011
Minor in PsychologyFlorida Southern College | 2011

About Me

Tony Rivera

Pursuing a career in data and machine learning. Specifically looking to manage projects.

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