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György Nagy

György Nagy

Manager

Liberty Global

Technologies

My Portfolio Highlights

My New Track

Understanding Data Topics

My New Course

Introduction to Python

My New Workspace

Project: Analyzing Students' Mental Health in SQL

Data juggler, effortlessly balancing variables to unlock insights.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Introduction to Python

workspace

Project: Analyzing Students' Mental Health in SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Liberty Global | Aug 2018 - Present

Program Manager

- Supervise and plan the central feature delivery of Connect App for 5 EU markets in a complex IT and technology environment. - Take responsibility for developing new releases of the app and introducing a cloud-based middleware layer, which replaces most of the local app functionality. - Utilize knowledge of Agile methodology to execute release cadence operations, including new software releases, bug fixes, and new feature implementation. - Manage the annual portfolio budget forecasting and planning with 10+ vendors while adhering to given thresholds. - Initiate and implement domain-level process improvements in budget tracking and forecasting. - Manage and coordinate the resource planning for 60+ FTE for Project Managers, PMOs - Design and build complex Power BI dashboards to enhance activities around Release Management, Country Deployment, and Finance.
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Microsoft | Feb 2016 - Sep 2017

Cloud + Enterprise Business Group Lead

− Leading the Cloud + Enterprise team responsible for Infrastructure, Security, Virtualization, Databases, Application Development, Enterprise Cloud (IaaS / PaaS, including Microsoft Azure), Big Data and Internet of Things technologies in Hungary. − Drive product marketing strategy implementation and value proposition landing − Participate in planning and governance processes, provide data and insights to support and drive effective business prioritization and decision-making to achieve the BG’s business goals. − Responsible for close cross-group collaboration across segments ensuring local execution of strategies and tactics to further drive the business. − Build local relevant customer offers and co-marketing partnerships at the same time integrate into the commercial and consumer sales motions.

Microsoft | Apr 2014 - Feb 2016

Head of Technical Sales - Central and East Europe

- Manage two teams of 15 people that take care of operator/country specific customization and approval of the Microsoft mobile portfolio within 33 countries with key customers include Play, Polkomtel, Telenor, MTS, Beeline, MegaFon, VIP, O2. − Removing technical and competitive sales blockers and ensuring effective escalation execution in supporting the hardware deals. − Own and drive technical aspects of pre-sales opportunities from lead generation through to deployment and consumption by driving technical presentations. Supported various B2B deals across CEE to sell additional Lumia devices. − Leading and consolidating Europe level project on Windows 10 Mobile Regional phone SKU scheme harmonization. − Running and supporting multiple technology pilots on RCS, VoWifi, VoLTE and NFC to enabling future sales channels and opportunities.

Nokia | Jan 2012 - Apr 2014

Head of Technical Sales - Central and East Europe

- Launched LTE pilots with almost all local operators in the Area and identified/ fix all technical blockers to enable sales start for the new LTE product portfolio − Initiated and led SW variant optimization project on Windows Phone in CEE. With the outcome we significantly reduced the complexity of the variant landscape, helped Logistics/ Sales and Factory. − Developed and implemented a faster acceptance process in collaboration with local operators that decreased the time to market. − Supporting our partners and also the team during the Nokia acquisition to keep business continuity.

Nokia | Mar 2009 - Jan 2012

Marketing Product Manager - Central Europe

Responsible for Nokia portfolio planning and introduction for the Hungarian market.

Nokia | Mar 2008 - Mar 2009

Operative Product Manager - South East Europe

Responsible for Nokia portfolio planning and introduction for the Hungarian/ Serbian/Montenegrin/Macedonian markets.

Magyar Telekom | Feb 2007 - Mar 2008

Business Development Manager

N/A

Sykes | Jan 2006 - Feb 2007

Business Specialist - Nokia Account

-Coordinating with the supervisors of the customer support service team -Coordinating information flow between Sykes and the client -Generating report to the Account Manager on all operational issues both statistical and factual -Disseminating changes in products, programs and processes -Communication of implementation plans and processes to the staff via the Supervisors -Coordinating escalations within the agreed procedure -Ensuring client satisfaction on quality and service levels and communicating this to Account Manager and Supervisors -Addressing complaints and resolving problems when necessary -Dealing effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action -Assisting on a project basis in defining operational objectives for the team; their subsequent review and maintenance -Coordinating the implementations of new businesses

Sykes | Jan 2005 - Jan 2006

Senior Supervisor - Nokia Account

-Controlling the processes and increasing the customer satisfaction -Supporting supervisors and mentors -Taking part of the recruitment -Coordinating the implementations of new business

Sykes | Jan 2005 - Jan 2005

Program coordinator - Malév Account

-Developing a complex plan to increase the service level and other KPIs -Identifying the problems and making action plans for eliminating those -Creating weekly and monthly reports -Restructuring the time-table of all agents

Sykes | May 2003 - Jan 2005

Supervisor - Nokia Account

-Coordinating the customer service teams’ work -With extra focus on customer satisfaction -Continuously observing and communicating the service level towards the teams -Strategic analysis -Ensuring the necessary information for the agents -Planning and directing the team work -Having contact with the local Nokia Office

My Education

Take a look at my formal education

MsC, MarketingUniversity of Pécs Faculty of Business and Economics | 2003
BSc, Marketing, FinanceSzent István Egyetem | 2001

About Me

György Nagy

Agile and adaptive personality always looking to learn, improve.

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