Strategic and results-driven Director of Operational Analytics with a history of leveraging data to drive business performance, streamline operations, and inform executive decision-making. Experienced in managing and mentoring analytics teams, building scalable reporting infrastructures using Power BI and other tools while partnering cross-functionally to uncover insights from complex data sets. Adept at translating business needs into actionable analytics strategies and aligning data initiatives with organizational goals in fast-paced, high-impact environments.

The Clorox Company | Nov 2021 - Sep 2024

Manager, Analytics and Data Reporting

Directs the comprehensive digital transformation initiative at the Clorox manufacturing center, driving strategic advancements in technology adoption, analytics, and operational efficiency. • Pioneers a cutting-edge model for data analytics and visualization, revolutionizing our plant's approach to decision-making and performance optimization. • Innovates and deploys advanced methodologies for data acquisition, seamlessly integrating with existing digital infrastructures to maximize efficiency and accuracy. • Converts raw data into actionable insights, delivering dynamic tools that empower teams to achieve and surpass daily, weekly, and monthly objectives.

Synovus | Sep 2019 - Oct 2021

Senior Business Information Analyst

Crafted, executed, and refined executive and management reporting systems to meticulously track and oversee key performance indicators across all business sectors. • Collaborated closely with various lines of business to meticulously delineate data reporting prerequisites and metric computations, ensuring alignment with strategic objectives. • Orchestrated seamless integration efforts with finance, IT, and other corporate stakeholders to facilitate the swift implementation of reporting solutions tailored to the unique needs of each business line. • Enforced rigorous standards for horizontal and vertical alignment of indicators and reporting structures, fostering cohesion and clarity throughout the organization. • Vigilantly verified the integrity of KPIs, while prioritizing user-friendly interfaces that enable swift, informed decision-making.

Intercontinental Exchange | Apr 2017 - Sep 2019

Business Intelligence Analyst

Directed a dynamic self-service data reporting program, collaborating seamlessly with cross-functional development teams throughout the structured software delivery lifecycle. • Engaged with stakeholders to meticulously document data analytic requirements, guiding collaborative efforts with database and reports developers to craft bespoke reporting solutions and furnish ongoing support to business users. • Leveraged cutting-edge business objects reporting tools to deliver diverse data perspectives tailored to the unique needs of business users. • Expertly utilized SQL and other database access tools to efficiently retrieve requested data, ensuring swift and accurate access to critical information. • Spearheaded root-cause analyses and expedited resolution of production problems and data discrepancies, safeguarding operational continuity. • Orchestrated project management activities, adeptly managing and prioritizing backlog requests while transparently communicating delivery timelines to stakeholders.

The Home Depot | Jun 2016 - Jan 2017

Senior Financial Analyst, Supply Chain Finance

Generated monthly P&L reports and executive-level insights pertaining to supply chain operations. • Spearheaded data aggregation and analysis efforts, scrutinizing financial and supply chain metrics to fuel competitive strategies. • Innovated and implemented analytic reporting models showcasing cost- saving opportunities within the supply chain ecosystem. • Leveraged cutting-edge data visualization techniques and various business intelligence tools to craft ad hoc reports crucial for performance monitoring and strategic decision-making.

American Cancer Society | Aug 2012 - Jan 2016

Senior Business/ Reporting Analyst

Led project planning, scheduling, and monitoring efforts to ensure seamless execution of business intelligence initiatives. • Orchestrated collaborative sessions with business owners to meticulously assess ongoing data and reporting requisites, strategically aligning objectives with actionable insights. • Conducted in-depth data analyses utilizing diverse BI tools, empowering business units to glean invaluable insights into donation trends and donor demographics. • Collaborated closely with IT teams to proactively monitor the performance of existing SAP business objects reports, guaranteeing optimal functionality and efficiency.

American Cancer Society | Jul 2007 - Jul 2012

Datamart Administrator

Established and managed tables in the Oracle database, facilitating the creation of comprehensive annual nationwide dashboards, division income scorecards, and multiple executive-level financial reports with the use of intermediate and complex SQL scripts in TOAD and SQL+. • Provided essential support for the development of scorecards within SAP Business Objects and the definition of key performance indicators (KPIs), encompassing market penetration, potential, fundraising efficiency, staff productivity, and donor and staff retention across all divisions. This holistic approach empowered executives with a comprehensive overview of business performance. • Spearheaded training sessions for end users to ensure proficient utilization of the new Oracle Datamart platform. • Leveraged SAP Business Objects designer to implement necessary reporting changes within the universe, ensuring seamless adaptation to evolving business needs.

American Cancer Society | Sep 2003 - Jun 2007

Datamart Project Mgr

Directed the comprehensive project timeline encompassing tasks and deliverables for the datamart initiative. Acted as a bridge between IT consultants and the best practices team, guaranteeing the punctual delivery of precise and reliable datasets. • Orchestrated meetings focused on barrier resolution, streamlining processes, and ensuring timely delivery of accurate results. • Facilitated seamless communication between the best practices team and income development VPs, safeguarding the integrity of input data in scorecards. • Collaborated closely with regional income leadership to gather staffing data pertinent to each income strategy and source. • Spearheaded the development and implementation of training sessions for end users of the Nationwide Income Development Link intranet page, enabling widespread access and utilization across the department.

Georgia Hospital Association | Sep 2001 - Sep 2003

Lead Research Analyst

Served as analytics team lead for patient safety and health care quality program. Implemented the use of patient satisfaction metrics, key performance indicators, and descriptive statistics to gauge quality of care given by hospitals across the state of Georgia. • Utilized claims data, SAS, and SPSS, creating dynamic and automated clinical reports for healthcare management teams. • Managed, mentored, and provided technical assistance to team of junior analysts, directing team in delivering reports and dashboards that provided actionable data to clinical leaders. • Partnered with clinical leaders to create data driven recommendations for patient safety improvements and quality of care best practices.

My Education

Take a look at my formal education

Mercer University

University of Alabama at Birmingham

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