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Adewale odoffin

Adewale odoffin

Data Analyst

freelance

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Course

Introduction to Python

Algorithmic artist, painting vibrant pictures with lines of code.

My Work

Take a look at my latest work.

course

Exploratory Data Analysis in SQL

course

Understanding Data Visualization

course

Introduction to Python

course

Exploratory Data Analysis in SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Google • Google Data Analytics Professional

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Utility warehouse | Mar 2024 - Mar 2025

Customer Data Analyst

• Analyzed customer inquiry and service data to identify trends, resulting in actionable insights that improved customer satisfaction metrics by 10%. • Developed Power BI dashboards to monitor KPIs (e.g., home insurance conversion rates), enabling real-time decision-making and better service delivery. • Automated reporting processes using SQL, reducing report preparation time by 30% and improving data consistency. • Provided data-driven recommendations for enhancing customer support processes, improving resolution rates by 15%. • Offered technical troubleshooting support for UW app users, reducing recurring customer complaints by 20%.
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TechskillUK | Sep 2022 - Mar 2024

Business Analyst

• Gathered and translated business requirements into actionable insights, leading to the development of optimized workflows that improved project efficiency by 20%. • Collaborated with cross-functional teams and stakeholders to create interactive dashboards for real-time monitoring of project KPIs. • Conducted user research and implemented process improvements that enhanced product adoption rates by 15%. • Utilized JIRA and UML diagrams for effective project tracking and process mapping, ensuring clear documentation and communication of requirements. • Provided regular reports and presentations to stakeholders, facilitating data-driven decision-making.

Stanbic IBTC (A member of Standard Bank) | Apr 2021 - Sep 2022

Analyst, Management Information System

• Automated operational reporting using SQL, increasing data accuracy by 15% and reducing inconsistencies by 20%, directly benefiting senior management decision-making. • Developed data models and Power BI dashboards to analyze customer transaction trends, enabling better client relationship management. • Streamlined approval processes to ensure faster and more accurate customer transactions, enhancing overall client satisfaction. • Collaborated with stakeholders to define and implement data quality standards, improving data integrity and compliance across operations. • Conducted trend analysis to identify areas for operational improvement, enhancing service efficiency and customer experience. • Provided training on automated systems, ensuring smooth adoption, and improving productivity by 25%.

IGIT Teleservice Nigeria Limited | Sep 2019 - Mar 2021

Data Analyst

• Monitored and analyzed diesel consumption data, reducing fuel costs by 10% and improving efficiency by 15%. • Provided actionable insights from real-time data analysis, enabling timely interventions and zero site failures. • Created detailed reports and dashboards to track fuel usage trends, saving 12% through improved monitoring and reporting. • Collaborated with project managers to deliver regular data reports for informed decision-making.

My Education

Take a look at my formal education

M.Sc in Management of Business Information TechnologyUniversity of Greenwich | 2023
B.Sc in Urban and Regional Planning University of Lagos | 2017

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