• Lead and revamped the load out process through focusing on removing the barriers faced in the station which identified through a metric deep dive which resulted in a sustained-on time dispatch of 93.8%, a 26% improvement. • Conducted qualitative and quantitative analysis to determine plan performance, and areas of improvement. • Provided variance explanations for proper routing and efficiency of travel time. • Utilized tools to extract detailed information to create ad hoc reports by running data through Microsoft Excel and Amazon Business Intelligence Software. • Reduced the cost of Prime Free Same Day sort from stow function by 60% through identifying the waste in the process and reorganizing the labor force to triple scan rates per associate. • Mentored a group of launch teams for Sort, Same Day and Return to Station operation by developing a training plan that provided the team with hands on practical experience under various conditions which resulted in a launch rating of 93%. • Responsible for the coordination, and production of the daily, monthly, quarterly, and annual performance reports for Delivery Service Partners.

Amazon | Nov 2019 - Jan 2020

Fulfillment Associate

•Picked out over 350 customer orders an hour to maintain high productivity •Flagged items that deviated from quality standards to prevent further damages •Helped manage process flow as a water-spider to ensure that up to 36 pick associates were consistently able to work throughout a 10-hour shift

LogistiCare | Jun 2019 - Oct 2019

Call Center Representative

•Assist over 80 members a day, and created accurate reservations for non- emergency medical transportation •Coordinated between members, and transportation providers to guarantee on- time rides •Maintained professionalism, and found alternate solutions to ensure customer satisfaction

Urban League of Essex | Mar 2019 - Jun 2019

Project Manager Intern

-Designed and created a strategic plan on installation manuals to present to contractors -Created templates utilizing Microsoft Excel necessary for contractors to implement bid purpose offers -Contacted contractors for planning and recruiting -Trained and sufficient in the knowledge of housing development projects specializing in masonry, landscaping, and exterior design industry

Sam's Club | Jan 2017 - Sep 2018

Produce Associate

--Assisted customers with product inquiries, and offer recommendations based on needs and preferences. --Maintained cordial relationships with customers to enhance and improve their shopping experience. --Consistently met sales goals, and generated increased membership on a daily basis. --Organized product donations for distribution to local food banks.

My Education

Take a look at my formal education

Bachelor of Science - BS , Mathematics of Finance and StatisticsMontclair State University | 2020

About Me

I graduated from Montclair State University with a Bachelor of Science Degree in Mathematics with a double concentration in Finance and Statistics along with a minor in Business Administration looking for entry level data analyst roles.

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