* Responsible for the QA and testing for the product 'iSuite' developed to monitor and control NCR ATM machines. * Worked on iJournal, iCam and iWatch products used by banks in Pakistan, Middle East and Africa. * Involved in interacting with the project development team to understand the project requirement. * Analyzed and reviewed the software requirements, functional specifications, and design documents. * Involved in Preparation, Reviewing, and Execution of test cases. * Track the issues in logs and identify the root cause of issues. * Develop SQL queries for backend testing. * Prepared user documentation with screenshots for UAT (User Acceptance testing). * I visited client sites and provided support at deployment stage. * Interacted with developers to follow up on defects and issues.

Hafiz Syed Shah Hamza Alam | Mar 2021 - Aug 2023

Software Quality Assurance Engineer

Following are the job responsibilities in the past tenure as Software Quality Assurance Engineer in AutoSoft Dynamics (Pvt.) Limited: * Worked on Treasury Module ADAMS. * Complete Treasury Module testing including Front Office, Middle Office and Back Office. * Lead the system transformation of Treasury Application from Windows based to Web based. * Business requirement gathering from clients, communication with technical team for the development and testing of modules / functionality etc. * Worked on different reports such as Vouchers / Limits / Deals / Shares / Balances etc. * Developed a proper tested documents and release letter during each release, which I send to the client. * Developed, create and retrieve test data from servers by SQL queries. * A skilled individual in enhancing team performance and an excellent team player. * Focused problem-solver with strong communications and interpersonal skills. * Resolve the operational issues over the call and write e-mails to ensure smooth operation at client-side. * Experience in on-site project delivery and achieving success in the provided timeframes. * Use DevOps to monitor, analyzes and report bugs if any. * Maintain a test environment that should be identical to the client’s environment. * Provide training to new staff and clients. Projects & Roles: * Askari Commercial Bank (Conventional, Islamic and OBU Bahrain) * Desktop Application replace with Web-based – Conventional Treasury. * Implementation of Islamic Treasury (Web based). * Training & Support among Conventional, Islamic and OBU Bahrain.

Hafiz Syed Shah Hamza Alam | Dec 2019 - Mar 2021

Software Quality Assurance Engineer

Following are the job responsibilities in the past tenure as Software Quality Assurance Engineer in Planet01: * Responsible for all QA issues from initial product development to final product testing. * Web application testing including Website and back-end (WordPress) portals, Chrome extensions and Firefox add-ons. * Work with development team members to identify functionality. * Process product reviews and inform the development team of defects and errors. * Liaising with developer/programmers to swiftly resolve faults/bugs. * Communicate quantitative and qualitative findings from test results to the development team. * Monitor efforts to resolve product issues and track progress. * Testing software to identify and resolve problems from end users perspective. * Ensure that the final product satisfies the product requirements and meet end-user expectations.

Hafiz Syed Shah Hamza Alam | May 2019 - Nov 2019

Software Quality Assurance Engineer - Internship

Following are the job responsibilities in the past tenure as Software QA Engineer in Lakson Business Solutions: * All SQA related activities of B2C applications , modules and its Database. * Database testing to check whether proper transactions have been applied while performing database operations and verify roll-back changes. * Execute complete testing life cycle on all received builds. * Keeping the track record of all the bugs reported. * Prepare suggestion documents to improve the quality of the application. * Coordination with the Development Team leads for the solution of Bugs reported. * Working on Mantis BT for bug reporting and its solutions. Project & Roles: STORM FIBER MIDDLEWARE * Create an Automation test script of SCM flows. * Performed through Regression and Sanity testing when bugs has resolved from the Development side. * UAT Environment Maintenance (DB Objects and APIs files deployment when required).

My Education

Take a look at my formal education

Bachelors in Computer ScienceUniversity of Karachi | 2018

HSC (Intermediate) in Pre-EngineeringDehli Govt. College | 2013

SSC (Matriculation) in Computer ScienceSt Jude's High School | 2011

Hafiz-e-Quran in Wafaq-ul-MadarisMariam Rozat-ul-Atfal | 2003

About Me

Senior Software Quality Assurance & Implementation Engineer || Automation Enthusiastic || FinTech || Digital Banking

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