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Johann Carreno

Johann Carreno

Certified

Director

self employed | VT

Technologies

My Portfolio Highlights

My New Course

Understanding ChatGPT

My New Course

Understanding ChatGPT

Analytical wordsmith, crafting stories with data as the pen and curiosity as the ink.

My Work

Take a look at my latest work.

course

Understanding ChatGPT

course

Understanding Artificial Intelligence

course

Generative AI Concepts

course

Understanding ChatGPT

My Certifications

These are the industry credentials that I’ve earned.

AI Fundamentals

AI Fundamentals

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Understanding Artificial Intelligence
Understanding ChatGPT
Understanding Prompt Engineering

My Work Experience

Where I've interned and worked during my career.

phData | Jan 2022 - Present

Director, Training & Enablement - Data Coach

Led the increase of net new enterprise accounts by 450% to date - Developed closed partnerships with stakeholders and executives to ensure alignment and support for the product - Spearheaded innovative approaches to resource allocation and strategic planning - Led key sales activities related to pricing and revenue management and collaborated closely with external brands to develop new revenue streams through technology partnerships - Secured multiple content sharing partnerships and developed go-to-market strategy for B2C and B2B products -Responsible for leading a team of 6 direct reports and 8 contractors to establish and foster team culture with high accountability, trust, and cooperation
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phData | May 2021 - Jan 2022

Learning Manager, LMS - Data Coach

- Worked closely with clients to create customized platform solutions - Developed custom web page layouts and automated platforms through the integration of tools such as Zapier and Hubspot - Recommended, developed, and implemented platform improvements to enhance the user experience - Oversaw the creation and integration of user feedback surveys to measure user satisfaction and the return on investment from training activities - Established standard practices for creating and managing courses listed for sale via Data Coach's e-commerce platform

Invitation Homes | Jul 2020 - May 2021

Head of Learning - Learning Experience Manager

Improved the efficiency of the design and delivery of training materials in the organization by facilitating the transition from ILT and paper-based materials to digital tools. Integrated the use of UX methodology to the design of learning solutions leading to higher completion rates, evaluations, and assessment scores while reducing the time associates spent completing training courses. Own end-to-end learning strategy and deliverables for Tier 1 projects that increase the company revenue and reduce operating costs. Managed a team of 3 Instructional Designers through effective coaching and career planning. Collaborated with third-party vendors in the evaluation, selection, and implementation of learning programs.

Invitation Homes | Oct 2018 - Jul 2020

Senior Instructional Designer + LMS Administrator

300% through the delivery of engaging interactive content, and the design and implementation of an effective content marketing campaign. •Improved the efficiency of the design and delivery of training materials in the organization by facilitating the transition from ILT and paper-based materials to digital tools. • Integrated the use of UX methodology to the design of learning solutions leading to higher completion rates, evaluations, and assessment scores while reducing the time associates spent completing training courses. • Owned end-to-end learning strategy and deliverables for Tier 1 projects that increase the company revenue and reduce operating costs. • Partner with SMEs to develop interactive courses, assessments, and certification programs, including eLearning, video lessons, software training. • Develop software simulations and video-based software training for tools including Salesforce, RingCentral, and Yardi. • Collaborate extensively with the HR team and other key stakeholders to identify opportunities for performance improvement across the organization. • Lead a team of Junior Designers through effective coaching. • Maintain and improve the portfolio of learning courses.

World Manager | Jun 2018 - Oct 2018

eLearning Instructional Designer

• Design of interactive training content for multiple brands • Production of SCORM modules using Storyline, Captivate, and Camtasia • Consulting with brands to recommend instructional plans, content, and assessment development

Carrollton-Farmers Branch ISD | Jul 2015 - Jun 2018

Instructional Coordinator (Manager), Bilingual/ESL Department

• Led the implementation of the ESL program by 165 teachers across 6- grade levels • Evaluated, designed, and developed face-to-face, blended learning, and asynchronous courses. • Created instructional content in various formats (i.e. elearning, video, audio, visuals, animations) • Developed instructional strategy with senior leadership. • Collaborated with subject matter experts and stakeholders to assess training needs. • Led training, professional development, and communications for the Bilingual/ESL department. • Analyzed students’ assessment data; generate reports for administrative analysis. • Provided feedback and coaching to teachers, administrators, and instructional facilitators. • Managed multiple projects concurrently.

Carrollton-Farmers Branch ISD | Jun 2014 - Jul 2015

ESL & Spanish Curriculum Writer (project based)

• Directed a team of 8 writers in editing the district’s ESL curriculum. • Revised and updated the ESL curriculum for grades K12. • Authored the Spanish language arts curriculum for 6th and 7th grades.

Carrollton-Farmers Branch ISD | Aug 2012 - Jul 2015

Dual Language Teacher

• Collaborated with fellow staff members to maximize student achievement. • Translated for Spanish-speaking parents. • Evaluated students’ progress data; implemented differentiated instruction. • Designed and presented lesson plans.

Dallas ISD | Jun 2010 - Aug 2012

Bilingual Teacher

• Organized the development of Science and Social Studies staff. • Served on the Curriculum Instructional Leadership Team. • Supervised the Math and Science Club as the Chair.

Professional Media Packaging L.L.C. | Apr 2007 - Jul 2010

Graphic Designer/Print Manager

• Designed print and web products utilizing Adobe Creative Suite. • Oversaw the design process of print products; ensured high customer service. • Enforced project deadlines and print schedules.

American Eagle Airlines | Feb 2010 - May 2010

Customer Service Agent

• Assisted and directed customers in the process of boarding and flight rebooking.

Brooks Brothers | Nov 2002 - Apr 2007

Sales Associate

• Assisted customers by placing customer orders and performing tailoring. • Maintained and expanded client base. • Achieved weekly and monthly sale targets consistently.

My Education

Take a look at my formal education

Master’s Degree, Educational TechnologyTexas A&M University | 2017
Bachelor's degree, General StudiesUniversity of Connecticut | 2009
Associate of Science (A.S.), Graphic DesignNorwalk Com | 2007

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