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Hisham Mahmoud Qattariah

Hisham Mahmoud Qattariah

Graduate

Nothing

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Introduction to SQL

Analytical luminary, illuminating the path to data-driven enlightenment.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Data Analytics Specialization

Edraak Mastering Excel

Edraak International Computer Driving license - Base

365 Data Science Introduction to Data and Data Science

365 Data Science Introduction to Excel

365 Financial Analyst Who Does What in Finance

365 Financial Analyst Accounting and Financial Statement Analysis

منصة سطر التعليمية SQL 101

منصة سطر التعليمية SQL 102

منصة سطر التعليمية مقدمة في علم البيانات

منصة سطر التعليمية Python 101

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Introduction to Excel

My Work Experience

Where I've interned and worked during my career.

Orange Egypt | Oct 2024 - Feb 2025

Customer Service Representative

• Handle customer inquiries, troubleshoot issues, and process transactions efficiently. • Provide clear and accurate information about the company’s services, products, and promotions. • Explain the company's latest offers and guide customers to the most suitable solutions based on their needs. • Market and sell company products while tailoring recommendations to individual customer requirements. • Resolve customer complaints and address the concerns of dissatisfied or upset customers professionally. • Perform administrative tasks to support the customer service department and ensure smooth operations. • Maintain an up-to-date knowledge of company products, services, and procedures to assist customers effectively. • Create a positive customer experience by delivering high-quality service and fostering loyalty. • Collaborate with team members to meet and exceed sales and service targets. • Follow up with customers to ensure satisfaction and handle any post-sale inquiries
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National Emergency and Public Safety Network Control Center | Feb 2024 - Present

Data Analyst

• Collected, cleaned, and analyzed data on reports and complaints, enabling informed decision-making. • Organized and structured large datasets to identify patterns and trends. • Produced timely reports, outlining current situations and providing forecasts for future action. • Developed dashboards and visualizations to communicate key insights to stakeholders

J&T Express Egypt | Sep 2023 - Oct 2023

operation coordinator

• Organizing receipt and sending shipments to/from other branches. • Organizing work/itineraries delivery agents and distributing shipments. • Follow work progress, solve problems, support representatives, and satisfy customers.

Al-Ahly Exchange | Apr 2021 - Sep 2023

Teller

• Checking and inspection of currencies and ensuring their safety • Exchange Egyptian pound for foreign currency. • Processed customer transactions promptly, minimizing wait times.

Trust company | Jan 2016 - Present

Accountant

• Track the daily accounting movement and enter daily accounting entries. • Analyze and prepare annual budgets. • Enter financial data and prepare reports using M.S. • Produced timely and accurate financial progress reports.

My Education

Take a look at my formal education

Baclros in Business administrationHigher Technological Institute in 10th of Ramadan City | 2016

About Me

Hisham Mahmoud Qattariah

Looking for paid intership

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