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Ibrahim Rodríguez

Ibrahim Rodríguez

Fraud Prevention

N/A

Technologies

My Portfolio Highlights

My New Course

Joining Data in SQL

My New Course

Introduction to Tableau

My New Course

Data Manipulation in SQL

Digital professional with over 12 years of experience working in Fraud Prevention, Anti-piracy, Rights Management and Customer Success. All my years of experience dealing with illegal activities have given me a good intuition for identifying suspicious transactions and trends.

My Work

Take a look at my latest work.

course

Introduction to Tableau

course

Intermediate SQL

course

Joining Data in SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

DataCamp Introduction to Tableau

DataCamp Joining Data in SQL

DataCamp Introduction to SQL

DataCamp Intermediate SQL

Codecademy Learn SQL Course

DataCamp Data Manipulation In SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Envato | Jan 2018 - Jan 2022

Global Fraud and Payments Analyst

- Reviewing new orders for fraud. - Reviewing emails from customers that had been disabled for fraud. - Refining the credit card dispute response templates. - Refining the PayPal payment dispute response templates. - Disabling accounts where a payment dispute had been received. - Refunding fraudulent orders.
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Envato | Jan 2009 - Jan 2018

Global Rights Management

- Search for online piracy sites illegally distributing the company's digital products. - Sending of legal notices to the piracy websites and servers found. - Follow the takedown process for companies illegally suing Envato’s intellectual property. - Creation of templates for legal notices used within the team. - Assist in the planning of takedown campaigns. - Meetings with content creators to understand their pain points which in turn assist with the take down process.

Envato | Jan 2009 - Jan 2011

Global Customer Success Agent

- Assist customers with their issues or concerns across 4+ product lines. - Migrating of content from one product line to another. - Translating tutorials (sellable products) from English to Spanish for the global customer base.

About Me

Ibrahim Rodríguez

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