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Imthiyas Abdulla

Imthiyas Abdulla

Sales & Marketing Manager

Exicom (E-Moblity)

Technologies

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Introduction to Python

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Insights artist, transforming data into visually stunning masterpieces of knowledge.

My Work

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Introduction to Python

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Joining Data in SQL

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DataCamp Course Completion

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Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

L&T Electrical & Automation | Jun 2019 - May 2022

Sales Manager

Achieve growth and hit sales targets of LV Switchgear products and systems in Abu Dhabi & Al-Ain region. Propose and implement a strategic business plan that expands customer base and product acceptability. Develop trusted relationships with major customer accounts and understanding of key customer needs and requirements. Operating as the lead point of contact for any and all matters specific to assigned panel builders and distribution channels. Work with project stakeholders to generate new opportunities, secure approvals and win the projects and orders. Present sales, revenue and expenses reports and realistic forecasts to the management team. Track key account metrics. Support the organization in order to secure utility approvals. Maximize the use of products and ensure they do not turn to competition. Overseeing customer account management, including negotiating contracts and agreements to maximize profit. Work with specifiers and approving authorities to pre-qualify the products. Assist with challenging client requests or issue escalations as needed. Acquire a thorough understanding of key customer needs and requirements. Ensure the correct products and services are delivered to customers in a timely manner. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Provide technical support and guide support team to support pre-sales and post-sales processes. Address product-related queries on time Organize regular technical training. Train customers to use products effectively. Identify solutions to reduce support costs. Provide developers with customers’ feedback to help identify potential new features or products. Report on product performance. Support Finance team to manage customers credit facility, payment terms and account receivables.
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LS ELECTRIC | Dec 2017 - Jun 2019

Assistant Sales Manager

•Achieve growth and hit sales targets of power distribution and control components and systems as per forecast by successfully managing the existing and new customer accounts. •Operating as the lead point of contact for any and all matters specific to assigned channels. •Work with project stakeholders to generate new opportunities, secure approvals and win the projects and orders. •Plan and implement sales plan to promote sales in assigned regions and ensure its strong presence. •Present sales, revenue and expenses reports and realistic forecasts to the management team. Track key account metrics •Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs and continuously proposing solutions that meet their objectives, and maximize the use of products and ensure they do not turn to competition. •Overseeing customer account management, including negotiating contracts and agreements to maximize profit. •Work with specifiers and approving authorities to pre-qualify the products. •Represent the company in industry meetings and exhibitions. •Assist with challenging client requests or issue escalations as needed. •Acquire a thorough understanding of key customer needs and requirements. •Ensure the correct products and services are delivered to customers in a timely manner. •Resolve any issues and problems faced by customers and deal with complaints to maintain trust. •Provide technical support and guide support team to support pre-sales and post-sales processes. •Address product-related queries on time •Organize regular technical training. Train customers to use products effectively. Identify solutions to reduce support costs. •Provide developers with customers’ feedback to help identify potential new features or products. Report on product performance. •Support Finance team to manage customers credit facility, payment terms and account receivables.

Eaton | Jul 2014 - Dec 2017

Senior Sales Engineer

• Operate as the lead point of contact for any and all matters specific to Franchised and Authorized Panel Builders in UAE. • Liaise with project sales managers to win new projects, increase sales and achieve target. • Prepare call planning report and CRM data base and provide to management to forecast and track sales results quarterly and annually. • Evaluate and optimize partner quotation and switchboard design in terms of selection of products, project specification and target price in coordination with project sales team and partner’s sales and technical team. • Finalize the BOM with partners, negotiate and workout required target price. Liaise with internal pricing team for discount approval. • Follow-up for orders and ensure timely order booking and invoicing as per forecast • Support customers to prepare compliance statement against project specification. • Attend meeting with consultant, contractor and client for technical clarification. • Attend FAT as manufacturer representative and support to ensure final approval. • Train existing and new customers to select and use products effectively and to improve their product awareness. • Train Customers to use Eaton calculation and design software. Guide them to do calculation and study using software and generate reports. Support customers to fix issues facing with software. • Analyze customer needs and feedback on products. Provide feedback to product management team. • Follow-up and ensure the timely and successful delivery of material • Attend quality claims from customers, liaise with claim management team for resolution. • Coordinate with credit team and follow-up for payment if required. • Provide forecast to supply chain team to plan material availability. • Build and maintain strong, long-lasting customer relationships. Develop a trusted relationship with decision makers. •Support to identify new partners and negotiate contract and close panel building agreement to grow the business.

SMKA Electric LLC | Dec 2011 - Jul 2014

Sales Engineer - LV Switchgear

• Generate enquiries for LV Switchgear assemblies by working with contractors, consultants and clients. • Negotiate techno commercial terms and close orders by ensuring profitability. • Achieve assigned monthly order intake and invoice target. • Develop customer database. • Guide estimation and design team to prepare competitive techno commercial proposal. • Head all activities to ensure consultant approval. • Liaise with OEMs and manufacturers to ensure best techno commercial support to close the orders in favor. • Establish and manage customer account allied with accounts and credit department. • Initiate and support procurement team. • Prepare Sales Forecasting and provide market feedback to develop sales and marketing strategy. • Head all the activities for proper execution of the project. • Follow up with customer accounts for receivable amounts.

Eaton Corporation | Sep 2008 - Nov 2011

Estimation & Technical Support Engineer

• Estimation and preparation of complete Bid for LV Systems and Bus Riser. • Provide technical support for customers to support pre-sales and post-sales processes. • Address all product-related queries on time. • Designing of LV Panel and MCCs and generation of part list. • Train Panel Builder estimation and design team to use Eaton System and configuration tools. • Coordinate with US Factory to extend sales support for Eaton Cutler-Hammer Power Factor Correction Capacitor Banks and Harmonic Filters. • Co-ordinate with Eaton Factory in Netherlands and UAE to extend sales support on Eaton Systems. • Preparation of ladder programs for Programmable Logical Relays. • Experienced in the use of modern computer aided bidding and engineering tool. • Achieved a milestone to carry out all kind of presales support independently for low power, medium power and power bus riser from Eaton Dubai without support from UK Factory. • Nominated and successfully completed product and bidding tool training for Eaton Systems in Factory Eaton BV Hengelo Netherlands, Europe 2010. • Nominated and Volunteered as VOC (Voice of Customer) for pre-sales activities of Eaton Systems Business in Middle East region in 2011.

ISRO - Indian Space Research Organization | Jan 2008 - Aug 2008

Graduate Engineering Trainee - Control Electronics

• Training on control electronics and actuator system of Launch Vehicles & Satellites. • Training on Designing, Realization & Testing of DC Torque motors for Fuel injection System of PSLV (Polar Satellite Launch Vehicle). • Training on contract management for mass production of DC Torque Motors. • Training on Testing and Result Analysis of SPT (Stationery Plasma Thruster) of Satellites.

Kerala State Electricity Board | Oct 2006 - Jan 2008

Assistant Engineer - Operation & Maintenance

N/A

My Education

Take a look at my formal education

Post Graduate Program in Management, Business Administration and ManagementInstitute of Management Technology, Ghaziabad | 2022
B.Tech, Electrical & Electronics EngineeringMahatma Gandhi University | 2006

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