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Hao Yeh

Hao Yeh

software test engineer

Commscope Ruckus | San Francisco Bay area

Technologies

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Amazon Web Services Training and Certification AWS Certified Solutions Architect – Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to R
Intermediate Python
Data Manipulation with pandas

My Work Experience

Where I've interned and worked during my career.

CommScope | Jan 2019 - Present

Staff QA Engineer

1. Handling customer issues escalated by the technical support team 2. Narrowing down issues by setting up in-house testbed, including network and servers (VM or cloud) 3. Joining support calls with the customer if necessary 4. Working with feature owner in the developer team to address the specific customer issue 5. Verify the issue fixed after the developer fixes it
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Ruckus Networks | Jan 2018 - Dec 2018

Staff QA Engineer

N/A

Ruckus Networks | Feb 2016 - Jan 2018

QA Engineer

N/A

Zyxel Communications | Dec 2014 - Jan 2016

Technical Support Engineer

1. Handling field escalated issues relating to firewall/security gateway issues 2. Work with R&D to address customer issues 3. Help customer with configuring products/network by providing knowledge base documents

CTS Connection Technology Systems Inc. | May 2014 - Nov 2014

Field Application Engineer

1. Handling field escalated issues relating to fiber ethernet products issues 2. Work with R&D to address customer issues 3. Help customer with configuring products/network by providing knowledge base documents 4. Assisting sales team to achieve project goals as a technical consultant

D-Link | Nov 2012 - Apr 2014

Technical Support Engineer

1. Handling field escalated issues relating to SMB WIFI products (standalone APs) issues 2. Work with R&D to address customer issues 3. Help customer with configuring products/network by providing knowledge base documents

Taipei Municipal XiShan Elementary School | Aug 2009 - Apr 2012

Teacher / System and Network Administrator

N/A

Taoyuan Municipal JhuWei Elementary School | Nov 2007 - Jul 2009

Teacher

N/A

ROC Army (Taiwan) | Oct 2006 - Nov 2007

Reserved NCO - Military Police

N/A

My Education

Take a look at my formal education

Coursework toward Master of Laws, Culture and education law  · (SeptemberNational Taipei University of Education | 2012
Bachelor of Education, Arts and art educationNational Taipei University of Education | 2005
Coursework toward Bachelor of Laws, Law  · (September 1998 - FebruarySoochow University | 2001

About Me

Hao Yeh

Currently a software test engineer and would like to become a data engineer.

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