Learn Data Skills
Beta
jackie carlos

jackie carlos

Data Analyst

Freelance

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Analytics maestro, transforming raw data into symphonies of knowledge.

My Work

Take a look at my latest work.

project

Introduction to Notebook Projects

course

Introduction to SQL

course

Intermediate SQL

project

Introduction to Notebook Projects

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Data Manipulation in SQL

My Work Experience

Where I've interned and worked during my career.

Uber | Jul 2018 - Nov 2023

Courier Driver

- Employ user-centered communication to interact with customers, providing clear updates on order status, estimated delivery times, and potential issues, fostering transparency and enhancing the overall user experience. - Gather user feedback and insights during delivery interactions, leveraging UX research methods to identify areas for improvement and relay valuable insights to the UberEats platform, contributing to iterative enhancements that optimize the delivery experience for couriers and customers alike. - Implement user-friendly packaging techniques to ensure food items are securely and attractively presented upon delivery, considering UX factors such as temperature control, spill prevention, and ease of handling, enhancing the overall user satisfaction and perception of the Uber Eats service.
Show More

Sprintfolio | Aug 2023 - Sep 2023

UX Designer (PeaceKeepers)

- Guide a team of two designers to successfully revamp a legal web3 platform for dispute mediation that utilizes blockchain technology, achieving a top three design among mid-fidelity design teams. - Compose a comprehensive discovery slide deck encompassing heuristic evaluation, secondary research, and competitive analysis, gaining deep insight into product challenges and effectively informing design decisions. - Iterate on three-user flow designs, resulting in high-fidelity wireframes for the dashboard, chat interface, and mediation page, leveraging existing design systems for an intuitive user experience within a sprint timeframe. - Coordinate with stakeholders and team to present design decisions, integrating feedback to enhance designs and analysis that align with the company’s goal and values.

Moment Studio | Apr 2023 - Aug 2023

UX/UI Designer (Wood Computer)

N/A

Moment Studio | Jan 2023 - Apr 2023

UX/UI Designer (Stoxup)

- Oversee a team of five designers in developing mobile app mockups for a B2C fintech company, providing a user-centered design for the home screen and onboarding pages to reach a broader audience. - Refine high-fidelity wireframes from web applications to the mobile platform, focusing on maintaining consistent branding using user stories and style guides. - Deliver project scope expectations by prioritizing communication between the client, an agile team, and project managers while exhibiting critical thinking, time management, and attention to detail to meet deadlines. - Spearhead interaction design, unmoderated user testing, and high-fidelity screens to enhance user interaction and experience that maintains current industry best practices, exhibiting flexibility in a fast paced environment.

Moment Studio | Aug 2022 - Dec 2022

UX/UI Designer (Orchid B)

- Optimize an onboarding process for small businesses and freelancers in a B2B company, collaborating with four designers to deliver researched and user-focused mockup redesigns that handle office administrative websites. - Perform qualitative research methods using unmoderated user testing with surveys and questionnaires to ensure quality prototype adjustments are within the client’s vision and goals. - Synthesize 15 data-driven research profiles that provide feedback and validate design decisions exhibiting empathy, critical thinking, and organization skills to inform a result grounded in design principles. - Maintain contemporary design standards by leveraging design component libraries and systems to align with project objectives, adhering to industry best practices, and ensuring accessibility standards for optimal end-product quality.

Self-employed | Jan 2022 - May 2022

Independent Entrepreneur

- Deploy five Helium Hotspots, leveraging UX-driven strategies that enable seamless internet-of-things (IoT) connectivity, resulting in the acquisition of Helium tokens as part of the incentivized ecosystem. - Apply an entrepreneurial mindset to navigate challenges and seize opportunities, fostering a culture of innovation, adaptability, and customer- centricity within the organization. - Plan and execute business initiatives, employing UX methodologies to align product/service offerings with user needs and market demands, increasing customer satisfaction and business growth.

Engineers for a Sustainable World at UC Irvine | Apr 2020 - Jun 2020

Co-Vice President External

- Facilitate a cross-functional meeting with engineering organizations to host two distinguished alums, curating a diverse cohort of 7-10 engineering students to conduct a student-focused session on Navigating the Job Market. - Ideate innovative event concepts with student board members that prioritized the students’ well-being and safety, fostering engaging interactions and student-centered experiences in a challenging and dynamic environment. - Enact user research techniques to understand student preferences and interests, resulting in the development of compelling event ideas that promote meaningful connections and collaboration within the student community. - Create event notifications on social media for upcoming events, applying user-centered messaging strategies to effectively communicate event details, including date, time, location, and highlights, ensuring maximum engagement and attendance from the target audience.

Transportation Security Administration (TSA) | Jun 2013 - Sep 2017

Transportation Security Officer

- Communicate security procedures and requirements clearly to passengers, minimizing confusion and providing a positive experience while maintaining high security. - Collaborate with cross-functional teams to identify areas for security enhancements within the security screening process, contributing valuable insights and participating in implementing officer-centered improvements that promote a seamless and secure travel experience. - Track passenger traffic by documenting precise and actionable data on the number of passengers passing through the checkpoint, contributing to data- driven decision-making and optimizing passenger flow and experience. - Coach newly hired employees by providing constructive feedback, detailed observation, and actionable recommendations, focusing on optimizing passenger and officer-centric approaches and promoting efficient time management, ultimately contributing to developing their skills and improving the team’s performance.

My Education

Take a look at my formal education

Bachelor's degree, ChemistryUC Irvine | 2021
Associate's degree, PhysicsSan Diego Mesa College | 2017

Powered by

  • Work
  • Courses
  • Experience
  • Education
  • Create Your Data Portfolio for Free