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Jagger Leonard

Jagger Leonard

Assistant Manager

OG Puff | The Garden By OG Puff | Birmingham, AL

Technologies

My Portfolio Highlights

My New Workbook

Project: Analyzing Industry Carbon Emissions

My New Workbook

Project: Analyzing Industry Carbon Emissions

Gradually transforming into a handler of data.

My Work

Take a look at my latest work.

DataLab

Project: Analyzing Industry Carbon Emissions

DataLab

Project: Analyze International Debt Statistics

DataLab

Project: Analyzing Industry Carbon Emissions

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Data Science Orientation

Cisco Introduction to Cybersecurity

Cisco Networking Basics

Cisco Networking Devices and Initial Configuration

Cisco Computer Hardware Basics

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

OG Puff | Oct 2023 - Present

Dispensary Technician/Assistant Manager

- Additional job roles include IT Technician and Social Media Marketing. - Digitized proper legal documents, product analysis reports, and more. - Being a part of the marketing team, I was tasked with designing and implementing and creating new product menus, digital advertisements, newsletters, and coupons. - Assist customers with product selection, ensuring satisfaction and compliance with regulations. - Maintain accurate inventory records, reducing discrepancies and improving stock management. - Educate clients on product usage and benefits, enhancing customer knowledge and building company reputation.
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Dunkin' | Oct 2022 - Oct 2023

Associate -> Shift Team Lead

- Led shift operations, enhancing team efficiency and customer satisfaction through effective coordination. - Resolved customer issues promptly, resulting in improved service ratings and repeat business. - Trained new team members, ensuring adherence to company standards and operational procedures. - Managed inventory levels, reducing waste and optimizing supply chain processes. - Streamlined shift operations, boosting team efficiency and customer satisfaction through strategic coordination and problem-solving. - Provided exceptional customer service, enhancing client satisfaction and loyalty. - Boosted sales through effective upselling and cross-selling techniques. - Resolved customer complaints efficiently, improving overall service quality. - Maintained a clean and organized workspace, ensuring a pleasant customer experience. - Implemented targeted promotions, leading to substantial gains in daily sales and customer engagement.

Vivint | Dec 2021 - Jun 2022

Sales Representative

N/A

BG MULTIFAMILY | Jul 2021 - Oct 2021

Leasing Consultant

- Assisted prospective tenants, resulting in increased lease signings and occupancy rates. - Conducted property tours, enhancing tenant satisfaction and retention. - Collaborated with the maintenance team to address tenant concerns promptly, improving service quality

Crunch Fitness Franchise | Jul 2021 - Oct 2021

Front Desk Staff

- Greeted and assisted gym members, enhancing customer satisfaction. - Conducted gym tours and facilitated membership sign-ups, increasing the member base. - Maintained cleanliness of gym equipment, ensuring a safe workout environment. - Streamlined front desk operations, reducing member wait times and improving service efficiency.

CarMax | Feb 2020 - Jul 2020

Inventory Specialist

- Detailed vehicles for third-party dealers, transfers, and local customers. - Scanned cars to make sure they were in the CarMax system. - Work with others to make sure all of our jobs were completed.

Belk | Nov 2019 - Jan 2020

Associate

- Sold merchandise to customers. - Restocked departments. - Kept my department clean and organized - Restocked cash registers

My Education

Take a look at my formal education

Calera High School | 2020
Some College in Computer InformaticsUniversity of Montevallo

About Me

Jagger Leonard

Looking for opportunities in the data engineering field or business/data analytics field.

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