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James Burier

James Burier

Product Owner

Capital Group | Indianapolis, IN

Technologies

My Portfolio Highlights

My New Track

Associate Data Engineer

My New Course

Database Design

My New Course

Intermediate SQL

Working Dad | Seeking career change to Data engineering | Product Owner | Event DJ

My Work

Take a look at my latest work.

project

Analyze International Debt Statistics

SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Capital Group | Sep 2023 - Present

Project Office Analyst (Product Owner Intern)

Conduct research and analysis of current business systems and challenges utilizing gap analysis, impact analysis, and processing mapping to provide input on solutions to complex business challenges. Document business requirements for guided onboarding client experience in the financial field, building specific flows for individual client requirements. Leverage recent business acumen and personal knowledge of coding and rules development to create business journey maps that will decrease the amount of coding required. Collaborate with all levels of internal and external shareholders to support and prioritize opportunities to enhance and drive the business processes, services, and products.
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Capital Group | Jul 2019 - Sep 2023

Retirement Plan Services Associate

Analyzed finance industry business requirements for daily processes and created more efficient and functional solutions to eliminate redundant and unnecessary steps, saving 60% in processing time using the LEAN method. Collaborated with internal and external stakeholders to obtain business requirements and feedback. Documented and translated complex business problems into business requirements and functional solutions. Developed process procedures and job aids for 45% of the work for one team. Decreased the needed associates by 30% and cut team overtime by 50%. Leveraged MS Excel Macros and Power Query to combine and clean data from multiple sources including Mulesoft RPA and Salesforce to create reports and charts. Provided ad-hoc reporting for department staffing strategy as well as creating additional easy-to-maintain reports for future projects and business development tracking for the department. Provided user testing feedback on process automation for over 3 years.

Royal United Mortgage LLC | Mar 2018 - Jul 2019

Post Closing Specialist

Created a Microsoft SharePoint site to function as a team dashboard and task tracker, eliminating 70% of the internal team emails throughout the day. Recorded, monitored, and reported deficiencies and required remedies, including steps taken to resolve the issue, ensuring deficiencies were accurately resolved and documentation was received within established deadlines. Analyzed loan files identifying defects in the closing package that could prevent purchasing by a 3rd party servicer. Remediated according to documented procedures, utilizing internal and external resources as needed.

Payline Data | Apr 2017 - Jan 2018

Payments Processing Consultant

for new sales consultants and a standard operating procedure manual for the role. Implemented additional object fields to Salesforce for better metrics tracking throughout the sales process. Collected data about potential clients’ business payment processing needs. Provided solutions within the proposed scope, tracking all data from the call in Salesforce.

XPO Logistics, Inc. | Oct 2015 - Mar 2017

Carrier Procurement Representative

Worked with various stakeholders to broker freight. Maintained up-to-date driver records in TMS. Tracked location of product in route. Provided timely and detailed reporting as the product was en route. Communicated with stakeholders on best resolutions if there was an anticipated delay in delivery.

The Cellular Connection | Dec 2012 - Oct 2015

Store Manager

Increased low-performing store productivity by 120% within 3 months by innovating an inventory strategy that followed the regular sales flow and by creating specific spaces for every item to be stored. Developed standard operating procedures at the store level resulting in increased efficiency in operations by 100% moving the location into profitable status. New SOP guidelines were incorporated into 4 locations.

My Education

Take a look at my formal education

Trailhead by Salesforce | 2022
Bachelor's degree Huntington University | 2010

About Me

James Burier

I'm looking to move my career from Product Owner to data engineering. I'm open to apprenticeships and jobs.

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