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Justin Curtis

Justin Curtis

Manager 1: TechOps Support

HOST: Before, After School Programs


Technology Enthusiast | Project Coordinator | Content Creator | Technology Trainer | Lifelong Learner

My Work

Take a look at my latest work.


Introduction to ChatGPT


Understanding Prompt Engineering


Introduction to SQL


Introduction to Python


Introduction to Excel


Introduction to Power BI


Introduction to DAX in Power BI


Data Visualization in Power BI


Data Preparation in Power BI

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Hillsborough County Public Schools | Oct 2023 - Present

Manger 1 | HOST Technology & Operations Support

• Collaborate with Managers to integrate technology tools for streamlined processes, focusing on digital forms, data analysis, and automation techniques. • Manage and administer two key platforms within the organization. • Produce digital and multimedia training content, including PDFs, PowerPoints, video tutorials. • Conduct instructor-led technology trainings (both) in-person and virtually. • Collaborate with the communications department to capture media content during community events, enhancing the organization's community engagement efforts. • Offer technology call support for stakeholders, desktop support for internal users, and remote desktop support for field users, covering various software and systems. • Provide technology setup assistance for organization events, including equipment setup, content creation, and tech support.
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Hillsborough County Public Schools | Oct 2022 - Oct 2023

Manger 1 | HOST Technology Asst.

• Managed technology operations across 130+ sites and 800+ employees, supporting 8,000+ students. • Monitored technology request ticketing system within SharePoint. Reviewed, assigned, and communicated technology requests. • Provided hardware/software troubleshooting, computer repair, and setup/ testing of new equipment. • Offered technology call support for stakeholders, desktop support for internal users, and remote desktop support for field users, covering various software and systems. • Maintained inventory database for 3,000+ pieces of equipment and conducted in-person and online staff training. • Conducted on-site visits to resolve technology requests, delivering and retrieving technology devices before or after repairs. • Adhered to organization procedures and protocols for proper documentation and equipment handling.

Hillsborough County Public Schools | Feb 2021 - Oct 2022

Instructor | HOST Before, After Summer School

• Led day-to-day operations of the after-school program, overseeing a staff of 3 and 40-70 students daily. • Managed student attendance accounts and recording payments accurately. • Conducted safety drills, emergency procedure practice, and ensured a safe environment. • Provided behavioral support, redirection, and discipline support for staff. • Coordinated time schedules and lesson planning. • Prioritized building and maintaining positive relationships with all stakeholders. • Training team members on organization procedures, systems and technology tools. • Strived to create a safe, fun, and enriching environment for both staff and students, fostering a positive daily experience. Started as an Aide, overseeing 25+ after-school students by leading group activities, including outdoor games, STEAM projects, and homework help. Progressed to Assistant Instructor, where I continued Aide responsibilities while assisting with Instructor duties.

My Education

Take a look at my formal education

Associate's degree Hillsborough Community College | 2022

About Me

Justin Curtis

Experienced I.T. Assistant with a proven track record of technical support and leadership. Skilled in hardware/ software troubleshooting, technical call support, training, and project management. Recognized in customer service and team collaboration.

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