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José Daniel López Martín

José Daniel López Martín

Consultant

NTT DATA Europe & LATAM | Spain

Technologies

My Portfolio Highlights

My New Project

Analyzing Students' Mental Health

My New Project

Analyze International Debt Statistics

My New Project

When Was the Golden Era of Video Games?

My New Project

Analyzing Students' Mental Health

Data ambassador, bridging the gap between numbers and human understanding.

My Work

Take a look at my latest work.

DataLab

Project: Uncovering the World's Oldest Businesses

DataLab

Project: Analyzing Electric Vehicle Charging Habits

DataLab

Project: When Was the Golden Era of Video Games?

DataLab

Project: Uncovering the World's Oldest Businesses

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to R
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

NTT DATA Europe & Latam | Feb 2025 - Present

Functional Analysis Lead and Project Management

N/A

NTT DATA Europe & Latam | Jan 2024 - Feb 2025

Service Level Manager | ITIL | ITSM | KPIs

- Managed IT service support for 6 multicultural teams (15+ professionals) supporting Salesforce and AWS-based B2B marketplace apps for a multinational brewing company. - Led cross-functional teams to align with business objectives, ensuring adherence to ITIL best practices. - Built ServiceNow dashboards for KPI tracking and performance monitoring, reducing issue resolution time and optimizing incident management workflows. - Implemented SLA management strategies, improving response times and maintaining compliance with service-level agreements.
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NTT DATA Europe & Latam | Feb 2022 - Jan 2024

Operations and Functional Analysis Lead | Business Analysis & Fintech

- Led business process analysis and functional design for a B2B fintech application for a multinational department store group. - Developed and maintained detailed business process documentation, ensuring alignment with corporate governance and regulatory standards. - Designed Power BI reports and dashboards, providing real-time business intelligence insights to improve system performance and proactively detect incidents. - Facilitated sprint planning and backlog prioritization within Scrum and Agile frameworks, collaborating with product owners and stakeholders. - Managed vendor relationships and contract analysis, ensuring service providers met contractual obligations. - Conducted user acceptance testing (UAT), and stakeholder training to enhance user experience and functionality adoption.

NTT DATA Europe & Latam | Sep 2019 - Feb 2022

Operations Technician and Functional Analyst | Business Analysis & Fintech

N/A

My Education

Take a look at my formal education

Masters of Economic Analysis, EconomicsUniversitat Oberta de Catalunya | 2023
Bachelor of Commerce - BCom, Business/Commerce, EconomicsUniversity of Valladolid | 2019

About Me

José Daniel López Martín

Results-driven professional specializing in functional analysis, business intelligence, and data visualization. Experienced in the Finance and Fast-Moving Consumer Goods (FMCG) sectors, supporting multinational companies in optimizing IT processes an

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