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Johnathon Moyer

MDR Security Analyst

UVCyber

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

Quantitative navigator, guiding decision-makers through the sea of data.

My Work

Take a look at my latest work.

course

Introduction to Data Science in Python

course

Introduction to Python

course

Intermediate Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

CompTIA CompTIA CySA+

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Mosaic451 | Aug 2020 - Present

MDR Security Analyst

N/A

Centene Corporation | Nov 2019 - Sep 2020

System Administrator, Security (contractor via TEK Systems)

Investigate and write remediation suggestions for Incident Response, based on information gathered from the Security Operations Center tools. Pull upon experience from networking, MITRE, endpoint, server, social engineering and other security concepts. Work with others to break down complex tool reports and investigations into easy and actionable steps for other teams.
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POS Portal | May 2018 - Nov 2019

Systems Administrator

Monitor the server environment to identify and resolve problems Identify and resolve problems in a timely manner and gather and analyze information to understand and resolve client issuesInstall, configure, and manage Web and Java application services System and software patching and updating Assist senior IT staff in capacity planning Conduct system backups and maintain disaster recovery procedures Develop administrative scripts Responsible for system availability at a single node on a multi-site network infrastructure Provide end user and desktop support as needed Participate in after-hours on call rotation and respond to after-hours support requests in the event of system outages as required

Blue Diamond Growers | Jun 2017 - May 2018

Helpdesk Analyst (Contract via Robert Half)

Troubleshoot and resolve internal user's issues with hardware, software and network connections. Respond to calls from users having issues with software, hardware, and peripheral devices. Software focus on Outlook, Active Directory, Microsoft Office 365 and Windows OS. Hardware focus on laptops, desktops, all-in-ones, iPhones, iPads, network devices and telecom. Work with vendors and maintain work relationships. Be able to work independently and as a team.

Interac | Mar 2016 - Mar 2017

Language Consultant

Worked alongside local Japanese middle school staff to explain and teach English teaching methods, pronunciation, grammar and spelling Assisted City Council with high-level business messages and proofreading Taught supplemental English lessons at various elementary schools within assigned city Worked with city staff to escort and manage special foreign visitors from the United States

Sacramento International Airport | Jan 2016 - Mar 2016

Field Engineer (Contract via Robert Half)

Ensure the successful continued operation of all installed computer hardware and software on a variety of systems throughout the airport. Report to Site Manager to receive technical advice and resolve problems. Ensure all problems are responded to or escalated within predefined time constraints. Maintain documentation on all site systems. Perform preventative maintenance, quarterly maintenance, and daily and out- of-hours work to ensure all support levels are maintained. Monitor all systems daily to ensure continued 24/7 operation.

Redtail Technology | Sep 2015 - Dec 2015

Tech Support Specialist (Contract via Robert Half)

Troubleshoot customer issues with various software and hardware over the phone and with remote access software Reported new bugs and escalated more complicated tasks to higher levels of support. Responded to email requests and resolved customer issues in a timely manner

San Juan Unified School District | Sep 2005 - Apr 2015

Child Development Assistant

• Supported certificated employees in planning and providing instruction in the classroom • Assisted children with homework, grades K-6 • Planned and supervised daily activities • Multi-tasked by preparing snacks, monitoring children’s behavior, and keeping the classroom clean and organized • Communicated with parents on a daily basis on child’s behavior • Resolved child behavioral problems by working with parents and staff

Starbucks | Jun 2013 - Sep 2013

Barista

• Excelled in a fast-pace environment by providing excellent customer service during periods of high volume • Multi-tasked by preparing customer orders, stocking store shipments, and maintaining store equipment to facilitate operations • Assisted with training new partners by demonstrating drink recipes, how to use the POS system, and how to operate store equipment • Maintained a clean and organized workspace so that partners could locate resources and product as needed

University Enterprises, Inc. | Jul 2012 - Aug 2012

Student Assistant IT

• Facilitated in support, development, and installation of information technology systems and teleprocessing networks • Maintained microcomputer systems, resolved equipment issues, installed and upgraded software • Collaborated with IT staff to prepare desktops for new employees and troubleshoot security issues

Staples | Apr 2012 - Jul 2012

Easy Resident Technician

• Performed basic and advanced technical system diagnostics and upgrades on customers’ technology • Managed time to answer customers’ questions on the floor while making repairs to computers • Translated complex technical terms for the everyday average user • Communicated clearly with other technicians to ensure that customer issues were resolved quickly and correctly • Stayed up to date on the latest technology through ongoing training modules

Apple | May 2011 - Nov 2011

At-Home Advisor

• Provided telephone technical support to Apple customers • Delivered excellent customer service with 90% and above customer approval rating • Addressed customer inquiries and concerns and resolved the issues in a timely manner • Solved problems associated with but not limited to hardware setup, software setup, warranty features, network troubleshooting, and data recovery

Fry's Electronics | Sep 2010 - May 2011

Audio/Video Sales Representative

• Promoted from audio/video associate to sales representative within 6 months due to hard work and excellent salesmanship • Demonstrated multitasking abilities by conducting sales, keeping the sales floor stocked, assembling and maintaining sales displays, and working the cash registers when short-staffed • Encouraged teamwork by assisting co-workers during busy times to maintain flow of the audio/video department • Excelled in a fast-pace environment by making sure customers received prompt service • Developed personal relationships with customers by showing an interest in their needs and desires

My Education

Take a look at my formal education

Bachelor of Science (B.S.), Business - Information Technology ManagementWestern Governors University | 2015
Business Managment of Information SystemsCalifornia State University-Sacramento | 2012

About Me

Learning some coding skills so I can be more effective at my current job and work on an ongoing project I've wanted to build out for some time now.

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