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Jim Gray

Jim Gray

QA Engineer

Cisco Systems

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

Data evangelist, spreading the gospel of data-driven decision-making.

My Work

Take a look at my latest work.

course

Intermediate SQL Queries

course

Introduction to Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

ISTQB Certified Tester Foundation Level

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

edX | Jan 2021 - Sep 2023

Senior Central Grader

Grade student assignments from Full Stack Flex, Data Visualization, FinTech, and Cybersecurity boot camps with Trilogy Address escalated issues from Student Success Managers, Management, and from weekly Grader audits Providing mentoring and leadership to newer Central Graders Continuous maintenance of internal Standard Operating Procedure (SOP) documentation for the Central Grading team
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LendingTree | Feb 2020 - Present

Software Test Engineer

Credit Card lead management team. Primary focus on a web portal for lenders to set up and manage lead generation, payments, and promotional opportunities. Tested front-end UI changes, API endpoints, and ETL database changes. Wrote automation scripts to ensure efficient regression testing Mentored new Test Engineers in product space and technology tool onboarding Assisted with the release of a revamped lender portal for lead management Setup automated smoke test executions integrated with deployments to test environments

edX | Jan 2019 - Jan 2021

Central Grader

Trilogy is a Workforce Accelerator that partners with the world's leading universities to help companies bridge the digital skills gap. They work with experienced instructors, innovative employers, and top institutions to power skills-based training programs that prepare today's workers for tomorrow's jobs. As a member of the Central Grading Team, grading weekly homework assignments from Trilogy/2U partner schools across the country. Full-stack web development topics include: JavaScript, jQuery, APIs, HTML, CSS, Node, SQL, React, MongoDB

Passport | Jan 2019 - Jan 2020

QA Test Engineer

As a QA Test Engineer, I lead a team of developers focused in the Enforcement space. I developed and written automated and manual test cases for evaluating developer's work.

Trilogy Education | Jan 2018 - Jan 2020

Teaching Assistant/Tutor

As a Teaching Assistant and Tutor, I provide debugging, tutoring, and support for fullstack web development coding students on topics including, JavaScript, jQuery, APIs, HTML, CSS, Node, SQL, MongoDB, React. I also support Trilogy as part of the Central Grading Team, grading weekly homework assignments from schools across the country.

Ally | Jan 2018 - Jan 2019

QA Automation Engineer

As a QA Automation Engineer, I translated business requirements and user stories into test cases and write automation scripts to execute performance testing. My ability to learn quickly, analyze complex data, and understand best practices in product development testing enabled me to be promoted into this role in less than 6 months. Technical Skills: Scala, Gatling, C# Selenium, Postman

Ally | Jan 2018 - Jan 2018

QA Testing Analyst

For 5 months, I worked as QA Testing Analyst, learning valuable tools about my new future in Quality Assurance. I led an Agile SCRUM team in analyzing and executing test plans to meet acceptance criteria and I worked diligently to resolve project issues. Having no prior experience in QA, I was able to become the subject matter expert for QA testing and was tasked with training 3 new QA members on the basics of quality testing.

LPL Financial | Jan 2017 - Jan 2018

Superivision Principal, Central Supervision

N/A

LPL Financial | Jan 2014 - Jan 2017

Senior Analyst, Advisory Compliance

I started my career with LPL performing analyst work in advisory compliance. My hard work and dedication resulted in a promotion from Analyst to Senior Analyst in less than 1.5 years. The analyst position is tasked with collecting, compiling, and monitoring complex data to ensure regulatory compliance and reduce operational risk.

Financial Industry Regulatory Authority | Jan 2014 - Jan 2014

Compliance Analyst

My work focused on monitoring the trading activity of 3K employees to reduce risk and ensure compliance with policies and legal regulations. I reviewed option and equity trades and requests for waivers and exceptions, and assisted with conflict of interest resolutions. With more than 3,500 employees nationwide, FINRA’s highly trained professionals are passionate about protecting investors and ensuring financial markets remain fair by writing and enforcing the critical rules and regulations that govern more than 3,700 firms and 630,000 brokers across the country.

Folio Investing | Jan 2013 - Jan 2014

Manager, Client Services

monitored service volumes for efficiency and quality standards. Folio Investing is a brokerage designed specifically to maximize returns by providing clients with the ability to create customized, well-diversified portfolios and manage them at a low cost.

Etrade Financial | Jan 2006 - Jan 2013

Team Lead, Customer Service

In this position, I supported and troubleshot customer access to E*TRADE Financial products, including mobile trading apps on Apple and Android based devices, the website, and a Java based desktop application. Being a team lead, I demonstrated sound leadership skills, resolved complex issues, and managed escalation calls. I also monitored and coached my team to reach their maximum potential and deliver the highest levels of customer service. E*TRADE is a leading financial services company and pioneer in the online brokerage industry.

My Education

Take a look at my formal education

Bachelor of Science (BS), Information SystemsKing's College | 2000

About Me

Jim Gray

Learning more about data science and building skill set

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