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Joan Henry Francis

Joan Henry Francis

MSc in Data Science and Analytics

Munster Technological University (MTU) | Cork, Ireland

Technologies

My Portfolio Highlights

My New Track

SQL for Database Administrators

My New Course

Introduction to Data Science in Python

My New Course

Analysis in Excel

My New Track

SQL for Database Administrators

Beyond Numbers, Sculpting Stories Through Data in my DataCamp Journey.

My Work

Take a look at my latest work.

project

Analyzing Students' Mental Health

SQL
project

Analyzing Students' Mental Health

SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

TotalEnergies | Sep 2023 - Present

IT Graduate Trainee

Gained holistic insight into TotalEnergies' multi-energy operations, enhancing understanding of the energy sector's technological needs. Enhanced collaboration and security through a group project that set up 250+ user devices, migrating to a new system. Leading digital project management across 5 sites, with over over 250 employees, improving operational efficiency and digital infrastructure. Designing and implementing a digital solution using MS Power Platform that streamlined operations and enhanced user experience in sites by reducing paper usage. Providing daily technical support to over 250 employees, ensuring smooth IT system operations and improving workforce productivity.
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Minara Tanzania | Feb 2023 - Aug 2023

Data & Operations Intern

Enhanced mobile network support, optimizing efficiency and reducing costs through effective fuel-loss management for over 1500 sites. Developed training materials & helpdesk system for a mobile application developed for Field Technicians which improved operational efficiency and through the data produced, facilitated data-driven decision-making. Led the Abloy Locks Project, enhancing security in over 1500 sites nationwide and training over 200 technicians in the new security solution. Performed comprehensive data analysis and reporting using Excel & MS Power Platform, offering actionable insights for operational improvements.

Binary (Labs) | Feb 2022 - Dec 2022

Mentor & Trainer

Provided educational leadership through training 20 students in digital literacy and Python programming for web development, enhancing their tech career foundations. Engaged in community mentorship & engagement, fostering technology interest and proficiency among aspiring young talents through PyCon Tanzania Chapter & various tech hackathons. Actively promoted inclusivity within the tech community, contributing to a supportive and diverse learning environment through the PyLadies Tanzania Chapter.

iPF Softwares | Jan 2021 - Nov 2021

Front End Development Intern

Acquired hands-on experience in front-end development, learning modern web technologies and contributing to significant projects including the company's academy website: iPF Academy. Played a key role in training and supporting participants in the first cohort of iPF School of Codes, fostering a culture of learning and growth through peer mentoring and collaborative project development.

iPF Softwares | Jun 2020 - Jan 2021

Quality Assurance Intern

Assisted in quality assurance of both in-house products and client projects like Niajiri Platform, which had over 3000 users at the time, ensuring high standards for software solutions provided and enhancing user satisfaction.

Inets Company Limited (ShuleSoft) | Sep 2018 - Nov 2018

Trainee

Led the development of comprehensive user guides for all 17+ modules of the ShuleSoft school management system and a FAQ section tailored to address common queries and challenges, significantly improving user engagement and support. Spearheaded the development & launch of the customer support website: integrating how-to guides, FAQs, and a trouble ticketing system, offering users a seamless support experience and streamlining the resolution process. Learned how to learn on online platforms: starting with LinkedIn Learning to upskill in Web Development with PHP & Laravel for the development of the Customer Support Website used by clients in over 600 schools nationwide.

Airtel Tanzania | Aug 2017 - Nov 2017

Trainee

Gained comprehensive knowledge of the telecommunications industry, including core network operations and infrastructure, through immersive learning with experienced engineers. Developed proficiency in both Packet & Circuit Switching Core Network and Base Station Subsystem operations, enhancing understanding of mobile network operations. Demonstrated the ability to thrive in both team-oriented and independent work settings, completing tasks efficiently and contributing to collaborative projects. Showcased adaptability and teamwork in a dynamic corporate environment, essential for success in the fast-paced telecom sector. Exhibited a proactive and enthusiastic approach to learning, embracing challenges and leveraging opportunities for professional growth. Employed strong organizational and time management skills to effectively manage and prioritize report completion, ensuring timely and high-quality outputs. Served as a dedicated support trainee, demonstrating a strong work ethic and a commitment to excellence in all professional endeavors.

My Education

Take a look at my formal education

Bachelor's degree of Engineering in Computer EngineeringDar es Salaam Institute of Technology | 2022
Ordinary Diploma in Computer EngineeringDar es Salaam Institute of Technology | 2019

About Me

Joan Henry Francis

I'm a Computer Engineering Graduate learning Web Development & Data Science using SQL & Python and teaching others to do so. Currently working in IT at TotalEnergies Tanzania.

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