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Jamie Knowles

Jamie Knowles

Freelancer Support

Rev

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Workbook

Joining Data in SQL

My New Workbook

Intermediate SQL

SQL Sorcerer: Commanding Data with Precision and Pizzazz!

My Work

Take a look at my latest work.

course

Introduction to SQL

DataLab

Intermediate SQL

DataLab

Joining Data in SQL

notebook

Celsius to Fahrenheit Coverter

article

GitHub - Jaisa8086/MetricsConversionCalc

article

GitHub - Jaisa8086/agile-final-project

article

GitHub - Jaisa8086/lab-agile-planning: This repository contains the lab for agile planning

notebook

Rock, Paper, Scissors game

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Rev.com | Aug 2021 - Present

Freelancer Support

♦ Analyze user accounts, transactions, and activities to identify potential instances of fraud or suspicious behavior. ♦ Strengthen fraud detection tools and techniques to detect and prevent fraudulent activities proactively. ♦ Scrutinize reported cases of fraud or suspicious activities while interviewing involved parties, and collaborating with relevant teams ♦ Execute SQL queries in Snowflake while enabling analysis of large datasets. ♦ Sustain up-to-date knowledge of Rev's platform and style guide. Improve calibration accuracy and consistency. ♦ Perform detailed scammer audits on new and existing freelancers. ♦ Implement fraud prevention strategies, policies, and procedures to minimize the risk of fraudulent activities. ♦ Debug SQL queries, ensuring accurate data retrieval. ♦ Respond to freelancer inquiries in helpful manner while ensuring seamless experience on the Rev platform. ♦ Resolve grading disputes with precision and fairness while maintaining customer satisfaction rates.
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Law firm | Jan 2018 - Jan 2019

Legal Administrative Assistant

♦ Drafted legal documents, including briefs, pleadings, contracts, and correspondence while ensuring accuracy and adherence to legal guidelines. ♦ Filed required legal documentation for new cases by complying with court procedures and deadlines. ♦ Oversaw high volume of inbound calls weekly while providing professional and knowledgeable assistance to clients. ♦ Recorded payments in the designated payment log and strengthened financial transactions. ♦ Piloted closure of cases, meticulously reviewing and finalizing all necessary paperwork and documentation. ♦ Orchestrated maintenance and organization of calendars for two attorneys, optimizing scheduling. ♦ Communicated with clients monthly regarding upcoming hearings while conveying essential information

GEORGIA PROBATION MANAGEMENT, INC. | Jan 2016 - Jan 2018

Front Desk Coordinator

♦ Processed payments while reconciling them with the daily deposit ♦ Maintained accurate financial records while assisting with scheduling and coordinating appointments. ♦ Managed incoming calls daily and ensured professional, courteous interaction with callers. ♦ Utilized Pronto software to enter new cases with up-to-date case information for seamless workflow. ♦ Revamped thorough reviews of inactive cases, taking proactive measures to close them out. ♦ Supported with electronic monitoring procedures, demonstrated proficiency in relevant systems.

McCalla Raymer Leibert Pierce, LLC | Jan 2011 - Jan 2014

Legal Assistant

♦ Assisted attorneys in preparing legal documents, including drafting and editing pleadings, briefs, and contracts. ♦ Pioneered legal research to support case preparation, gathering relevant statutes and case precedents. ♦ Collaborated cross-functionally with team of 5 attorneys in the REO Department while providing assistance and support. ♦ Fostered data entry tasks & demonstrated meticulous attention to detail in processing invoices. ♦ Directed real estate closings, ensuring seamless coordination and adherence to legal procedures.

Dentistry for Children | Jan 2008 - Jan 2011

Customer Service Representative

♦ Led exceptional customer service by promptly addressing inquiries, scheduling appointments, and ensuring positive experience for patients and their families. ♦ Utilized Spanish/English interpretation services for effective communication between patients and medical staff. ♦Demonstrated strict adherence to HIPAA regulations by meticulously maintaining patient files. ♦ Updated and processed medical history data, contributing to the accuracy and completeness of patient records.

My Education

Take a look at my formal education

HS Diploma in General StudiesCherokee High School | 2005

About Me

Jamie Knowles

Mastering SQL for data insights. Join my data-driven journey! I've evolved from a data enthusiast to a SQL virtuoso, dedicated to mastering the art of data manipulation. Armed with SQL, I sculpt databases into actionable insights.

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