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Sean Howard

Sean Howard

Workday IT Manager

Salad and Go, Inc. | United States

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Course

Introduction to Python

Analytical wordsmith, crafting stories with data as the pen and curiosity as the ink.

My Work

Take a look at my latest work.

course

Introduction to ChatGPT

course

Introduction to Python

course

Intermediate Python

course

Introduction to ChatGPT

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Understanding Prompt Engineering
Introduction to ChatGPT

My Work Experience

Where I've interned and worked during my career.

Salad and Go | Aug 2024 - Present

Workday IT Manager

Experienced Certified Workday professional with a focus on optimizing financial processes and reporting. My expertise spans multiple Workday modules, including Record to Report, Prism, Integrations, Advanced Reporting, and Procure to Pay. possess strong skills in Strategic Sourcing and Adaptive Analytics, enabling data-driven decision-making. Adept at developing customized financial reports, maintaining data security, and collaborating across departments to implement technological advancements. Committed to driving efficiency and continuous improvement within Workday. Workday | Record to Report | Financial Accounting | Prism | Integrations | Advanced Reporting | Strategic Sourcing | Adaptive Analytics | Procure to Pay | Data Security | Process Optimization | Certified Workday Professional
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Wintrust Financial Corporation | Aug 2023 - Aug 2024

Senior Workday Application Specialist

As a Certified Workday Professional specializing in Record to Report (Financial Accounting), Prism, Integrations, Advanced Reporting, Suppliers, Projects, Customers, and Procure to Pay, I oversee multiple modules and functionalities within Workday, particularly in Strategic Sourcing and Adaptive Analytics. My role focuses on managing and enhancing Workday Financial Accounting processes, ensuring alignment with organizational objectives for optimal efficiency. I lead the development of tailored Advanced Reporting for Financials, fostering precise financial analysis and decision- making. Additionally, I am responsible for maintaining stringent security protocols, ensuring data integrity and compliance. My duties also extend to troubleshooting, system optimization, and facilitating collaboration between finance and IT departments to integrate technological updates seamlessly, thus improving operational efficiency and system functionality.

Torc Robotics | May 2022 - Aug 2023

Workday Financial Systems Admin

Certified Workday Pro in Record to Report (Financial Accounting), Integrations, Advanced Reporting, and Procure to Pay. Admin for several modules and cross applications within Workday, Strategic Sourcing, and Adaptive Analytics. Workday Training Coordinator for the business to align strategic learning goals to the greater business. Develop, Maintain, and improve the business processes of Workday Financial Accounting modules and other related cross apps and Advanced Reporting (HCM and FINs) development with report requester specifics.

Deloitte Consulting | Sep 2021 - Apr 2022

Workday ERP Consultant

Workday ERP system. Certified in Workday Financial Accounting and Workday Advanced Reporting. Implementation of Financial Accounting and FDM configuration development with client requirements.

Texas Management Consultant Group, LLC. DBA Vets 4 Drones | Jun 2020 - Present

Owner

implementing new innovative ways for small businesses that need to create revenue pipelines through the use of Accounting (Cash / Accrual basis), Finance, Technology, Management, SWOT Analysis, Market Research, and much more!

Peloton Interactive | Sep 2018 - Jul 2021

Financial Systems Manager

Integrations and Support for all Financial System infrastructure for Peloton’s new Plano, Texas campus. Project management providing complete technology standup and stable environment for networking, vendor support, IT asset, ticketing, and mobile device management software. KEY COMPETENCIES: PROJECT MANAGEMENT, OPERATIONS, INSTALLATION, IT, LEADERSHIP, KPIS Launched new call center with technology and IT vendor project completions within 4 months ● Managed project IT milestones to develop and move operations into new call center ● Installed 225 workstations including monitors, computers, cable management, TVs, and mobile devices ● Facilitated celebration of successful grand opening with all tech and operations moved into new space KEY COMPETENCIES: COMMUNICATIONS, RELATIONSHIP BUILDING, ONBOARDING, IT SUPPORT, LEADERSHIP, TROUBLESHOOTING Owned key strategic partnership between Peloton IT and outside resources for Member Support department ● Acted as key contact for partner’s direct and indirect issues affecting internal and external member support ● Onboarded 150-member support agents internally and externally during holiday season without assistance ● Fostered continuous relationships between external member support partners as direct contact for issues KEY COMPETENCIES: NETWORK TESTING, BUILD OUTS, COLLABORATION, REMOTE SUPPORT, PROJECT MANAGEMENT, DOCUMENTATION, REMOTE APPLICATIONS, SUBJECT MATTER EXPERTISE, STRATEGIC PROBLEM SOLVING Rolled out OpenSTF call center utilizing 20 tablets for remote assistance within one month for member support ● Completed network testing and build out to test remote applications of proprietary software ● Built out specialized office space for tablets to be displayed and accessed remotely ● Collaborated with vendor support to create documentation on development of system

SiteMinder | Mar 2017 - Sep 2018

ICT Support Manager

Managed all IT infrastructure for American regional office with goal to provide functional, stable environment for networking, vendor support, IP phone system, IT asset, ticketing, and management software. KEY COMPETENCIES: STREAMLINING, PROCESS OPTIMIZATION, LEADERSHIP, UPGRADES, POLICY DEVELOPMENT, AUTOMATION Awarded Employee of the Month 4 months after commencing position ● Streamlined and automated office workflows to increase productivity of office users and technology ● Upgraded all office computers to latest technology to build on increasing productivity of staff ● Developed hardware lifecycle policies and ensured old hardware recycled for environmental protection KEY COMPETENCIES: PROJECT MANAGEMENT, POLICY DEVELOPMENT, WORKFLOW, BEST PRACTICES, DEVELOPMENT, SUBJECT MATTER EXPERTISE, CROSS FUNCTIONAL LEADERSHIP, AUTOMATION, SOFTWARE DEVELOPMENT Managed project for global software lifecycle of device management technologies ● Built, tested, and documented new technologies rolled out globally to 4 international business offices ● Established workflow policies and best practices for new technologies such as Munki, GitHub, Meraki SM, Salesforce, etc. ● Created scripts to automate specific admin workflows to better manage global device fleet of 1500+ devices ● Released versions of software for global admins to deploy to specific sites for testing and reporting KEY COMPETENCIES: TRAINING & DEVELOPMENT, PROCEDURES DEVELOPMENT, EVALUATION, REPORTING, LEADERSHIP, COMMUNICATION Trained new ICT team in development and roll out of new IT software and hardware in Galway, Ireland ● Developed working procedures to deploy server-based tools benefitting management of IT related assets ● Trained staff on software and hardware to manage office assets according to SOP ● Reported to home executives on status of project completion, completed 3 months ahead of schedule

Sewelltech Inc | Nov 2014 - Mar 2017

Government IT Contract Manager

Supervised service and maintenance of MacIntosh equipment including installation, setup, configuration, training, troubleshooting, design, evaluation, and coordination, providing recommendations to end users. Minimized disruptions and ensured productive working environment for users and government liaisons. KEY COMPETENCIES: STREAMLINING, PROCESS OPTIMIZATION, TROUBLESHOOTING, ANALYSIS, EVALUATION, TRAINING Decreased time spent with each user from 1 hour to 10 minutes • Analyzed KPIs related to government guidelines for contractors • Improved workflow processes for the end-user experience • Trained staff to align with new procedures and KPIs KEY COMPETENCIES: CHANGE MANAGEMENT, OPERATIONS, HARDWARE INSTALLATION, ANALYSIS, PROCESS OPTIMIZATION, UPGRADES Increased productivity from IT to end-user ● Conducted Change Management projects with DataCenter operations ● Managed EMC storage containers to increase/decrease digital storage for all assets for operations used in Exchange ● Replaced servers from old Xserve hardware to new MacPro hardware in Life Cycle Management project ● Evaluated functionality of new hardware environment and adjusted as needed

Apple | Jul 2012 - Nov 2014

Senior Technical Advisor

Provided technical support for broad range of Apple products and services using customer focused approach. KEY COMPETENCIES: KPIS, LEADERSHIP, INNOVATION, COMMUNICATION, REPORTING, INNOVATION Promoted from Advisor to Senior Advisor within 1 year of start date ● Self-managed KPIs to ensure business of personal competency ● Worked with KPIs set by business and created innovative ways to meet them ● Mentored supervisors to be more effective with call flows, empathy, and the 3A’s: Acknowledge, Align, Assure KEY COMPETENCIES: LEADERSHIP, PROBLEM SOLVING, COMMUNICATION, MENTORSHIP, RELATIONSHIP BUILDING Achieved 93.06% Very Satisfied and 80.7% Issue Resolved ratings on customer satisfaction surveys • Assumed ownership of difficult escalations from other advisors ● Ensured customer of ownership and developed rapport with customers and fellow advisors ● Mentored advisors in achieving CSATs during team meetings and individual basis

The Walt Disney Company | May 2009 - Jan 2010

Internship

• Worked on “Create The Magic” for guest of all ages • Demonstrated strong communication skills to effectively communicate safety protocols • Coordinated in-service trainings for area lifeguards

My Education

Take a look at my formal education

Master of Science - MS, Business Administration and Management, Business AnalyticsAbilene Christian University | 2018
Bachelor of Applied Arts and Science (B.A.A.S.), Business Administration and Management, GeneralUniversity of North Texas | 2016
Associate of Arts (A.A.), General StudiesCollin College | 2012

About Me

Sean Howard

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