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Jiebin Zhu

Jiebin Zhu

Product Manager

Wayfair

Technologies

Data alchemist, turning data into gold with the touch of analysis.

My Work

Take a look at my latest work.

course

Understanding Data Engineering

course

Understanding Data Engineering

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Understanding Data Engineering

My Work Experience

Where I've interned and worked during my career.

Wayfair | Jun 2022 - Jan 2024

Sr. Associate Product Manager

Spearheaded the development of dashboards to enhance cost reporting transparency within the catalog data engineering space potentially saving $120,000 annually and secured buy-ins from senior leadership Improved operational efficiency by reducing MTTA by ~90% and MTTR by ~60% on reported production defects by refining user inputs for clearer problem statements, impact size, and business relevance Assisted in the refactoring of the site descriptions monolith to service-based architecture by providing interim support to stakeholders, resulting in refresh time improvements from 48 hours to near real-time and annual cost savings exceeding $100,000 Procured product artifacts such as product briefs, product vision, scope documents while maintaining the backlog to ensure correct prioritization and focus within the data engineering team
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Wayfair | Oct 2020 - Jun 2022

Associate Product Manager

N/A

Wayfair | Jun 2019 - Aug 2019

Product Management Intern

Owned an ongoing project initiative called “What’s in the Box” and collaborated with a team of engineers to improve the current process of displaying the information, globalizing it to different Wayfair owned brand catalogs, and implementing the translation in different languages for a better customer experience Utilized SQL regularly to obtain, plan, and compile data to create slide decks for communicating the “next-steps” features with stakeholders that “What’s in the Box” could possibly implement late into Q4 Wrote in-depth “How-To” articles using Confluence on the different projects the team was undertaking, to provide better context for new team members joining in the future, reducing the time spent on onboarding

Eze Software | Apr 2019 - May 2019

Client Services Intern

Created a dashboard that tracks the progress of quarterly goals with reports that were generated through Salesforce using Excel VBA, allowing managers to view and plan properly to meet those goals Edited documents for the New-Hire Employee Welcome Package to ensure a smooth transition for new employees when starting at Eze Software in the Hong Kong office Generated a template for over 40 employees to upload their short biography to serve as ice breakers amongst the office and establish better rapport for the co-workers

Eaton | May 2018 - Aug 2018

Credit Analyst Intern

I analyzed customer’s financial statements and compiled credit reports to create portfolios with the approved monthly and annual credit limits by upper management, exceeding in over $250,000. In addition I also performed an analysis for over 700 unresolved claims to identify the cash application errors and reasons for unexplained customer deduction, and successfully identifying the purpose in 25% of the claims and over $650,000 in resolved claims. Furthermore, I conducted a data cleansing analysis on over 2,000 customer accounts to verify the consistency of information in the SAP, Oracle, and GetPaid databases for the credit department.

My Education

Take a look at my formal education

Master of Science - MS, Applied Data ScienceSyracuse University | 2022
Bachelor of Science (B.S.), FinanceSyracuse University - Martin J. Whitman School of Management | 2020
Bachelor of Science - BS, School of Information Technology - Information Management and TechnologySyracuse University | 2020

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