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John Tieso

John Tieso

Analyst

University of Maryland

Technologies

My Portfolio Highlights

My New Project

Analyzing Students' Mental Health

My New Course

Introduction to SQL

My New Project

Analyzing Students' Mental Health

Insights whisperer, uncovering hidden gems in the vast realm of information.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Ticketmaster | Jan 2022 - Present

Operations Project Manager

• Partner with internal and external stakeholders to optimize product offerings and implement best practices. • Efficiently organize tour reporting in Excel, ensuring adherence to target SLAs. • Collaborate with pricing and marketing teams to ensure accurate event setups. • Maintain and manage tour records in Salesforce. • Conduct weekly review of historical metrics to prioritize high-impact tours and sales.
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Amazon | Jan 2021 - Feb 2022

Manager, Retail Store

• Managed overnight operations, including inbound freight, visual merchandising, and inventory management. • Utilized QuickSight dashboards and operational data to drive efficiencies and foster growth. • Oversaw training, development, and performance of a 35-member team.

University of Utah | Sep 2019 - Jan 2021

Supervisor Ticket Operations

• Orchestrated ticket fulfillment, distribution, and service for various Division 1 sports. • Collaborated with marketing and PR teams to analyze external revenue and social data. • Leveraged Excel and Domo to devise new sales strategies based on historical data.

Alliance of American Football | Sep 2018 - Sep 2019

Manager of Ops, Analytics and Database

• Produced reports on revenue-generating activities and ticket sales. • Offered product change recommendations to boost sales. • Unified sales and customer data using Salesforce, SQL, and Tableau.

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