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Justice Murray

Justice Murray

Data Analyst



My Portfolio Highlights

My New Track

Python Fundamentals

My New Project

Cleaning Bank Marketing Campaign Data

My New Course

Data Manipulation with pandas

Leveraging Data to Improve People's Lives

My Work

Take a look at my latest work.


Introduction to Python


Creating a Marketing Database


What Makes a Good Education - Data Analytics Capstone - Google Slides

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Data Analytics Professional Certificate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

BookNook | Nov 2021 - Jan 2023

Implementation Specialist

• Consulted with over 50 school districts to scope and create project plans for large-scale SaaS and tutoring implementations, leading kick-off calls to align technical specifications and ensure successful product launches • Partnered with Product and Sales Leadership to advocate for product improvements, increasing value for clients • Conducted data analysis with large sets of data using SQL, Excel, and Tableau to support customers with strategic, data-driven decisions •Applied data analysis to identify best practices, resulting in a 90% increase in platform adoption through training •Improved client satisfaction by 15% in 3 months with proactive communication and customized onboarding • Organizied and efficiently prioritized a book of business in Salesforce, representing $20M in revenue • Administered data mapping and API calls for technical integrations with Clever and Classlink SSOs, resulting in a 50% reduction in the number of tickets escalated to Senior Technical Support Specialists • Analyzed log files in Jira to improve customer technical support, resulting in a 20% reduction in response time and a 98% technical issue resolution rate • Delivered client satisfaction through empathy, active listening, and clear communication of technical terms
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Youth & Opportunity United | Aug 2020 - Sep 2021

Program Manager - Middle School

• Created and maintained detailed files for program enrollment and renewal applying data management skills achieving 150% growth in Summer 2021 • Utilized data visualization to effectively communicate and collaborate with internal and external stakeholders, fostering understanding and engagement • Delivered increased client satisfaction by analyzing student feedback and prioritizing student needs for programs • Planned and executed onboarding tasks for 4 instructors, understanding each individual’s learning strategy and empowering them to show up at their best. • Directed all aspects of daily operations, including program and project management, financial oversight, strategic planning, performance improvement, training documentation, and event scheduling and coordination

One Million Degrees | Jul 2019 - Jul 2020

Program Coordinator

• Managed 80 student project plans, recording progress, and milestones in Salesforce for effective data tracking • Collaborated with Recruitment team to increase visibility, achieving 120% of target student recruitment number

One Million Degrees | Jan 2020 - Jun 2020

Employee Resource Group Leader

• Proposed, designed, and co-facilitated a monthly Employee Resource Group for 10 white employees to move towards Anti-Racist practices and action • Achieved 80% participation rate among white employees, each person working towards concrete anti-racist actions

Lionsgate Academy | Jan 2019 - May 2019

Diversity, Equity and Inclusion Consultant

• Composed interactive DEI training around expanding ideas on gender identity • Facilitated workshop for 50 staff members at Lionsgate Academy • Led to 75% of participants increasing their understanding of the significance in normalizing pronouns as a concrete step to create a more inclusive workplace and school environment

Lionsgate Academy | Jul 2018 - May 2019

Building Substitute Teacher

• Demonstrated flexibility and led a variety of classes for 30 students, ensuring seamless scheduling • Prioritized student needs and provided support through changing student situations and priorities

Lionsgate Academy | Nov 2017 - Jul 2018

Special Education Assistant and Job Coach

• Proactively developed plans to meet changing student needs, minimizing obstacles and promoting student success • Modeled effective communication and self-advocacy skills with students at 15 job sites across St. Paul metro leading to 85% of students being asked to start as an employee or a continuing volunteer • Observed and responded with empathy to changing student behaviors, resulting in an environment where every student felt safe and included

St. Joseph Services | Aug 2015 - Jun 2017

Youth Leadership & Program Coordinator

• Effectively communicated with a diverse group of volunteers, providing clear expectations and support, resulting in the successful completion of project tasks within timelines and a 90% volunteer retention rate • Managed a portfolio of 3 school accounts and maintained intricate details across 50 student accounts, employing advanced Excel skills to organize and track complex data sets

My Education

Take a look at my formal education

Master of Education - MEd, Youth Development LeadershipUniversity of Minnesota | 2019
Bachelor of Arts - BA, MusicDePaul University | 2015

About Me

Justice Murray

Justice is on a mission to leverage data and technology to maximize value for their clients and make people's lives easier. They have a strong Data Analyst skill set with proficiency in Data Integrations, Python, SQL, and R.

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