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Joan Chukwuemeka

Joan Chukwuemeka

Certified

Data Analyst

The Spark Foundation | Remote

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL Server

My New Certification

SQL Associate

My New Project

Analyzing Unicorn Companies

My New Course

Introduction to SQL Server

A data Analyst skilled in MS Excel, SQL and Power BI, passionate about using data-driven insights to solve business problems.

My Work

Take a look at my latest work.

certification

Data Analyst Associate

github

GitHub - Analyst-Joan/Maven-Marketing-Campaign-Analysis: A Project on Data Cleaning, Exploratory Data Analysis and Dashboard building In Microsoft Excel

github

Fashion Brand Marketing Campaign Analysis

Power BI
github

GitHub - Analyst-Joan/Olist_Store_Exploratory_Data_Analysis: A Power BI Exploratory Data Analysis (EDA) and Visualization Project carried out to hone my DAX and Data Modelling Skills

github

GitHub - Analyst-Joan/Data-Cleaning-In-SQL-FIFA-21: A project on Data cleaning using SQL

certification

Data Analyst Associate

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

SQL Associate

SQL Associate

Data Literacy

Data Literacy

Other Certificates

DataCamp Data Analyst Associate

Forage PwC Switzerland Power BI Virtual Job Simulation

Microsoft Corporation Power BI Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Understanding Data Science
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

9mobile | Jan 2022 - Apr 2022

Customer Care Officer [CCSS - Back Office Operations]

Working with NCC and EMTS regulatory policies and standard to prevent SIM related Fraud while ensuring Genuine retention of SIM Ownership for individual and corporate customer
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9mobile | Oct 2019 - Dec 2021

Customer Service Rep. (CCSS - Back Office Operations)

Working with NCC and EMTS regulatory policies and standard to prevent SIM related Fraud while ensuring Genuine retention of SIM Ownership for individual and corporate customers.

9mobile | Aug 2019 - Oct 2019

Customer Service Representative (Credit Refund Agent)

Managed and resolved customer refund requests sent through the frontline channels, promptly, and within the defined Service Level Agreement, while maintaining records of all refund requests using approved CRM software.

9mobile | Sep 2015 - Jul 2019

Customer Service Representative (Inbound Call Center)

by providing product/services information, answering questions, and resolving any emerging problems that our customer may encounter, with accuracy and efficiency.

Etisalat Nigeria | Sep 2015 - Jul 2017

Customer Service Representative (Inbound Call Center)

Managed large amounts of inbound calls and Acted as the company's liaison by providing product/services information, answering questions, and resolving any emerging problems that our customer may encounter, with accuracy and efficiency.

National Youth Service Corps | Jul 2013 - Jun 2014

BIOLOGY TEACHER

Impacting knowlege of biological sciences from study and research on students through tutorship, evaluation and assessment.

NIFES | Jan 2013 - Jun 2013

Volunteer Staff

Programme planning and organisation, preparation and circulation of correspondence to senior members of the organization and others members. I also had the responsibility of handling trainings alongside the Training Secretary.

University of port harcourt Teaching Hospital | Jun 2011 - Dec 2011

INTERN @ Department of Medical Microbiology and Parasitology

N/A

My Education

Take a look at my formal education

Master of Science - MS, Medical ParasitologyUniversity of Lagos | 2021
Bachelor of Science (B.Sc.), Animal and Environmental BiologyUniversity of Port Harcourt | 2012
WASSCE, ScienceFederal Government Girls' College, Umuahia, Abia State | 2007

About Me

Joan Chukwuemeka

A data Analyst skilled in MS Excel, SQL and Power BI, able to handle data, ensure compliance, and analyze information effectively.. I'm passionate about using data-driven insights to solve business problems

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