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Joseph Blaine

Joseph Blaine

Accountant

College of Central Florida | Florida

Technologies

My Portfolio Highlights

My New Track

SQL Fundamentals

My New Course

Introduction to Python

My New Track

SQL Fundamentals

Insights architect, designing structures of knowledge with data as the foundation.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to Python

course

Intermediate Python

course

Understanding Data Science

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Microsoft/edX Analyzing and Visualizing Data with Microsoft Power BI

Datacamp Data Analyst with Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Understanding Data Science
Intermediate Python
Data Manipulation in SQL

My Work Experience

Where I've interned and worked during my career.

Chewy | Jan 2022 - Present

IT Site Support Technician

-Create, maintain and support standard Windows and Apple desktop configurations to be used organization wide -Partner with specialty teams to provide quick, high quality custom solutions when needed that are aligned with IT standards and controls -Accurately monitor and track hardware and software inventory following Chewy’s IT Asset Lifecycle procedures -Troubleshoot and resolve a variety of technical issues regarding networks, client/server systems, PC’s, desktop application software, and peripheral devices; escalate issues as needed -Serve as an escalation point for all desktop related issues supporting the organization’s incident management practices -Provide mentorship, training and assistance to site support and service desk staff when workloads are high or where experience is required -Quickly and professionally respond to second and third level technical support requests that come in via phone, e-mail and ticketing system and in person -Take a proactive approach to providing immediate and long-term solutions to issues and anomalies -Support departmental moves, adds and changes in and around the office -Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates and ongoing maintenance for the organization’s client system environment. -Creates technical documentation as required. -Participate in 24/7 support and on-call rotation
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GTN Technical Staffing and Consulting | Aug 2020 - Aug 2021

Technical Support Specialist

N/A

Blaine Consulting | Mar 2015 - Aug 2020

Owner

Self-employed providing residential technical support for PC and Windows related issues.

Connected Technology, LLC | Nov 2013 - Mar 2015

Desktop Support Technician

- Provided technical support for a wide array of devices and peripherals for the Plainview-Old Bethpage school district, supporting over 8400 users and 1700 Dell terminals. - Redesigned the main server room for the district with power allocation for multiple UPS - Upgraded the district from Windows XP and Windows 7 to Windows 8.1 using Microsoft SCCM 2012 R2. - Migrated over 250 printers to six new Dell T320 print servers and created group policies to apply them. - Installed wireless networks throughout two middle schools using Cisco 2602i access points.

Speco Technologies | Nov 2012 - Nov 2013

Technical Support Specialist II

- Supported Speco Technologies products through telephone and E-mail in the call center. This included troubleshooting, training, configuration, technical issues, and questions regarding features and functionality of Speco products. Support included networking, digital video recorders, CCTV, access controls, & cameras. - Pre-Sales and Sales support (training, information, and system design support). - Interfaced with Sales, Customer Service, Production, Repair, and QA departments as required.

Capital One | Sep 2008 - Nov 2012

Bank Teller

- Assisted in coordinating the communication, implementation, and monitoring of all branch operational policies and procedures. - Assisted in assessing the impact of processes and controls on the day to day operations of the branch to ensure operational excellence and compliance with service level standards. - Provided training to new hires including security devices, policies, and procedures. - Conducted audits of tellers, vaults, currency dispensers, and ATMs. - Oversaw daily operation/balancing of branch ATMs and currency dispensers, including processing necessary entries. - Assisted customers on the phone with identifying causes of account discrepancies and general account maintenance. - Monitored the branch's cash position to ensure branch cash needs are met and the bank's use of funds is maximized. Coordinates ordering and shipping cash with currency services.

My Education

Take a look at my formal education

Bachelor of Science in Applied Mathematics / Computer ScienceFarmingdale State College | 2012

About Me

Joseph Blaine

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