Learn Data Skills
Beta
Joseph Loera

Joseph Loera

Certified

Service Desk Analyst

Evergreen Nephrology

Technologies

My Portfolio Highlights

My New Course

Understanding Cloud Computing

My New Course

Understanding Cloud Computing

Data archaeologist, unearthing buried insights from historical records.

My Work

Take a look at my latest work.

course

Understanding Cloud Computing

course

Understanding Microsoft Azure

github

JoeLoera · GitHub

Git
course

Understanding Cloud Computing

My Certifications

These are the industry credentials that I’ve earned.

Data Engineer Associate

Data Engineer Associate

Other Certificates

Amazon AWS Cloud Practitioner

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Understanding Cloud Computing

My Work Experience

Where I've interned and worked during my career.

Evergreen Nephrology | Apr 2023 - Present

Service Desk Analyst

N/A

Rivian | May 2021 - Apr 2023

IT Specialist

• Providing Tier 2 IT support for assigned applications, as well as end-user support, monitored vendor support and provided application maintenance as required and when appropriate • Chosen to mentor and train all new IT Service Desk team members to ensure knowledge transfer, continuous learning and team growth • Consistently ranked among the top IT support specialists, with a proven track record of delivering exceptional customer service and technical expertise • Collaborated with colleagues to create and maintain a comprehensive IT knowledge base, ensuring consistent service delivery and effective problem-solving • Maintained security best practices when delegating access to end users across the organization for a vast library of enterprise applications • Developed a working knowledge of the major operating systems and enterprise applications within the organization such as Exchange email system, Microsoft Office Suites, business intelligence dashboards and more
Show More

Loera's Construction | Nov 2014 - May 2021

Business Operations Intern

• Served as the go-to resource for all IT needs, performing routine maintenance, upgrades, and troubleshooting tasks. • Assumed responsibility for selecting and installing computer systems, peripherals, and networking devices for Loera's Construction, ensuring reliable performance and connectivity. • Developed custom templates for proposals and invoices, ensuring brand consistency and professionalism in all client communications

Fresh & Easy | Oct 2012 - Nov 2014

Team Lead

-Guided night team by establishing and communicating responsibilities and duties to each team member. -Created nightly shift task lists to assign duties to each employee. -Organized shift meetings to communicate and resolve all issues for night operations. -Conducted nightly inventory management procedures to track sales and stock levels. -Prepared nightly deposits by accurately counting all cash, filling out deposit slips, and securing deposit in vault.

My Education

Take a look at my formal education

Bachelor of Business Administration - BBA, Computer Information SystemsCalifornia State Polytechnic University-Pomona | 2020
Associate's degree, Business Administration and Management, GeneralCitrus College | 2018
South Hills High School

About Me

Joseph Loera

Bachelors in Computer Information Systems Currently working as an IT Service Desk Analyst and moonlight as a Web Developer. Looking for opportunities in Data.

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free