Help onboard new bilingual partners onto the company's systems. Leveraging our system best practices and training to improve the partners’ profits. Build and maintain strong relationships with multiple contacts within accounts to help increase return on investment.

Cox Automotive Inc. | Aug 2020 - Oct 2020

Technical Support Specialist

N/A

WageWorks | Mar 2020 - Aug 2020

Customer Service Representative

Answer an average of 50 inbound calls daily for a leading on-demand provider of Consumer-Directed Benefits (CBDs) in the United States. Answering questions they have regarding their Flexible Spending Accounts (FSA), Health Savings Accounts, Health Reimbursement Arrangements, and other employee benefits.

SiteMinder | Jan 2020 - Mar 2020

Client Onboarding Analyst

Expedia Group LATAM | Mar 2019 - Nov 2019

Lodging Operations Supervisor

Managed a highly skilled team of 20 associates aimed at servicing partners in North America and Latin America, supporting through email and phone channels. Collaborated with the sales team to achieve sales objectives and maintain good relations with hotel partners.

Expedia Group LATAM | Feb 2016 - Mar 2019

Lodging Operations Team Lead

N/A

Expedia Group LATAM | Aug 2014 - Feb 2016

Lodging Support Associate

N/A

BBVA | Jan 2014 - Jul 2014

Sales and Service Advisor

Promote consumer banking products, services, and delivery of exceptional customer service while developing new business and expanding client relationships. Identify opportunities and matching their needs with the banking solutions maximizing retention and production.

State Farm ® | Nov 2013 - Jan 2014

Initial Loss Reporter

N/A

Chase Paymentech | Jul 2010 - Oct 2013

Gift Card Specialist

N/A

My Education

Take a look at my formal education

High School Diploma Skyline High School | 2009

About Me

Josue hasn't filled in a bio text

Create Your Data Portfolio for Free