Beta

Julian Brenes

MBA

Amazon

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Introduction to SQL

Analytical pathfinder, leading the way through the data wilderness.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL

Intermediate SQL

Joining Data in SQL

Courses

Introduction to SQL

Intermediate SQL

Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Amazon | Sep 2022 - Present

Program Manager

Manager of communications for Amazon Latam

Amazon | Apr 2022 - Oct 2022

Senior Customer Success Manager

N/A

Amazon | Aug 2018 - Oct 2022

Account Manager

N/A

Amazon | Apr 2020 - Apr 2022

Senior Strategic Account Manager

N/A

Amazon | Mar 2017 - Aug 2018

Brand Registry Support Associate

N/A

Amazon | Mar 2016 - Mar 2017

Seller Support FUII Associate

N/A

House Rapp Central America | Sep 2015 - Mar 2016

Asistente De Cuentas BTL

As part of the BTL Accounts Department, from House Rapp Ad Agency, I was able to perform multiple roles such as: • Media: Selection of timing and distribution of a budget between spaces with help from the media department to make the purchase. • Account Handling: Reach agreements with the Brand’s Marketing Managers about their initiatives and submit them to the creative and design departments for processing. • Ensuring processes adherence and success by monitoring and distributing the workload amongst our team (since each account associate had assigned a creative and a designer). • Meet deadlines based on the specified date for an event or Ad space purchased. • Customer Service: Assist weekly meetings to deliver campaign status, presentations and results to clients. o Handle escalations with clients and 3rd party providers if any problem was to be found with the campaign. • Campaign Creation: Deliver input with vital targeted market information built from exhaustive research, which helped the creatives to deliver more accurate ads. Examples of Brands I personally assisted with ad campaigns: • Banco de Costa Rica (BCR) – launch of the brand Krystal” (women’s Bank) • DEMASA – Marketing Activations (media purchase, planning, client handling and marketing boost event) • Universidad Fidelitas- Marketing Activations Activations (media purchase, planning, client handling and marketing boost event) • GFI Activations (media purchase, planning, client handling and marketing boost event) • VISA Pitch (competition) to earn the account (Marketing investigation and data research, costs, logistics etc.) • Roche Pharmaceuticals Pitch to earn the account (Marketing investigation and data research, costs, logistics etc.)

House Rapp Central America | May 2015 - Sep 2015

Practicante

Control de horas, negociación con proveedores, servicio al cliente, revisión de material gráfico

Amazon | Oct 2014 - May 2015

Customer Service Representative

Customer service, as well as KTR Representative I handled all the ideas of the team to improve the system and delivered them to the KTR team of Amazon on the site. As well I helped in a Kaizen to develop new solutions for seven specific workflows. And as well received training to handle technical calls on basic Kindle services, as well Amazon Prime and related

My Education

Take a look at my formal education

Maestría, Administración y gestión de empresas, MercadeoUniversidad de Costa Rica | 2020

Bachillerato con Énfasis en Estrategia Publicitaria, PublicidadUniversidad Latina de Costa Rica | 2015

Bachelor's degree Centro Formativo Nuevo MIlenio | 2011

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