▪ Oversees PMO tasks for the division by preparing project teams’ budgets, allocations, progress metrics related to deliverables. Reports out on findings to C-suite management. ▪ Utilizes PowerBI to analyze multiple data sources and design and develop reports/dashboards to inform strategic management decisions to generate new leads and market exploration opportunities. ▪ Harnesses key data visualization principles to prepare competitor analysis reports with a focus on data-driven insights to identify technologies to support the Chief Process Officer and Chief Digital Officer. ▪ Analyzes multiple airfreight data sources to predict air freight rates based on variable changes. ▪ Used advanced modelling techniques (e.g., descriptive, predictive analysis) in collaboration with the data science and airfreight teams to identify operational performance against KPIs and industry metrics. ▪ Identifies emerging technologies and logistical technological trends for future firmwide adoption. ▪ Facilitates ISO/IEC 27001 and GDPR implementation by coordinating with external consultants, department heads, and reviewing existing policies against required changes. ▪ Partners with the Senior HR leaders to implement a unified HR management system for EFL.

ITX360 | May 2020 - Jun 2021

Business Analyst

▪ Supported several IT modernization initiatives for firm, including designing concepts for Smart Traffic and a Fisheries e-monitoring system with IOT devices and Digital Justice. ▪ Managed requirements, scope and the overall project for a Malaysian vehicle subscription operation based on ITX360’s Transport Management System “Cargotool”; delivered successfully with 100% client satisfaction. ▪ Researched various Sri Lankan governmental institutional processes and designed innovative methods for digitizing operations; findings were presented to various governmental officials within the Ministry of Sport and Youth, Ministry of Fisheries, RDA, UDA, SLFEB, Ministry of Agriculture etc. ▪ Prepared and presented a digitized business proposition with TMS and Contact Tracing for the Sri Lanka Tourism Promotion Bureau and Sri Lanka Tourism Development Authority. ▪ Conducted requirement gathering, design, documentation, and delivery of a Construction Management Dashboard for the BIA Airport to monitor construction progress. ▪ Documented process flows of the finance department to identify non- value adding activities for Robotic Process Automation in Accounts Payable, Receivable, Cash Management and Tax. ▪ Organized tender documentations for government bid submissions; prepared corporate proposals (RFPs) considering costing, timelines, and resource capabilities. ▪ Performed Business Development (BD) tasks, in-depth industry analyses, and designed proposal decks for high-end corporates in hospitality, education and construction industries.

Virtusa | Jan 2019 - Apr 2020

Project Manager

Delivered a high-stake eCommerce development project on BigCommerce. ▪ Ensured the efficient allocation of staff resources and utilization for 60+ staff personnel. ▪ Managed the successful migration of client data from Amazon Web Services (AWS) to Azure Cloud. ▪ Supervised the preparation of financials and monthly invoicing for projects ▪ Managed IT support defect ticket tracking via JIRA and Azure DevOps Services ▪ Liaised with clients daily to provide client management services related to daily status updates, management of scope, cost modification and schedule adjustment in an agile project environment. ▪ Developed project plans, delivered client-facing presentations and demonstrations to stakeholders. ▪ Served as the Scrum Master and facilitated agile ceremonies, backlog grooming and team check-ins. ▪ Worked with the admin and management teams to enable employees to work from home during the Covid-19 pandemic; ensured 80% of the core development team was able to work remotely within 1 week.

UNSW Australia | Sep 2016 - Aug 2018

Business Systems Analyst

▪Created, monitored, and reviewed reports/dashboards for a UNSW 3+ Project to track 50+ impacted downstream systems in preparation for UNSW’s transition from a semester model to a trimester timetable. ▪ Worked on an Agile project; crafted epics, stories and tasks and maintained backlogs using JIRA/Confluence. ▪ Implemented the transition of all systems from code-red status to all-green readiness in time for Go-Live. ▪ Executed test cases in PeopleSoft Campus Solutions 9.0. ▪ Documented functional and technical requirements for UNSW’s official mobile application “Uni- verse,” which allows students to access personalized services. ▪ Performed SIT and UAT testing functions for UNSW’s cloud-based student application portal by Citrix MyAccess and designed Quick Reference Guides for end users. ▪ Collaborated with 9 faculty IT managers to deploy and facilitate end user- adoption of Office 365. ▪ Tracked business processes using MS Visio and delivered reports to review Office 365 rollout statuses and provided technical support to staff following a cloud migration from Microsoft Outlook to Office 365.

UNSW Australia | Nov 2015 - Nov 2016

IT Service Desk Analyst and Application Tester

N/A

SeatFrog Pty Ltd. | Feb 2016 - Mar 2016

Development Intern

▪Reviewed performance of existing platforms for airline ticket bidding and communicated results to the CTO. ▪Conducted UAT via JIRA to test for bugs in iOS and Android applications. Participated in project scrum meetings, including planning and review sessions ▪Undertook product management support role working closely with Head of Operations ▪Conducted product feature ideation sessions ▪Prioritized and reviewed product features

UNSW Australia | Aug 2015 - Nov 2015

Student Intern

▪ Surveyed 30+ students from different cultural backgrounds to collect data on student safety engagement for international students for the use of the NSW Police Department. ▪ Developed a proposal for a mobile application to connect with prospective and current students and parents. ▪ Prepared a business proposal for the NSW Police Force and presented solutions to the NSW Ministry for Trade, Tourism, and Major Events.

Brandix i3 | Jan 2015 - Feb 2015

Human Capital Management Intern

Worked in Group Delivery Division (2015) (45 hours per week) • Designed a change management plan to install self-service kiosks for factory employees • Compiled a payroll audit – documented decisions and provided estimated weightages for concerning issues • Worked on the hSenid Human Resource system (hSenid Software International is a software development company operating from Australia, Singapore, Africa, India and Sri Lanka.) – compiled reports, created and configured shifts and transferred employees • Involved in a parallel go live system implementation for three factories • Involved with Accenture representatives for payroll-related issues and employee shift issues • Worked on a budget for the new system implementation ( hSenid)

Brandix i3 | Jan 2014 - Feb 2014

Testing & Configuration Intern

Worked in the Human Capital Management (HCM) Services Division. (2014) • Part of the HCM consulting team involved in testing, configurations, customizations and implementations of Lawson Talent Management system for the entire Brandix Group. The Lawson Talent Management suite consists of software modules for Compensation Management; Global Human Resources; Goal Management; Learning & Development; Performance Management; Succession Management; and Talent Acquisition . Developed an acute sense of navigating a CRM platform. • Visits to Brandix SBU’s (Strategic Business Units) with the Business Process Excellence team to review changes implemented within the production line. • Liaise with the heads of the SBU’s to discuss the implementation of the LTM system

Triad (Pvt) Ltd. | Jun 2012 - Jul 2012

Account Management Intern

• Oversaw and completed tasks related to promotional activities of various clients. Notable clients include; John Keels Holdings, NDB Bank and Citrus Leisure Plc. • Developed delegation and managerial skills • Developed interpersonal skills through collaboration with different departments within the company.

My Education

Take a look at my formal education

Bachelor of Commerce, Information Systems & International BusinessUNSW Australia | 2016

About Me

Aspiring data analysis looking to learn new skills

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