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Kevin McCoin

Kevin McCoin

Supervisor

N/A

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Course

Introduction to Python

Quantitative pioneer, venturing into unexplored territories of data exploration.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to Python

course

Intermediate Python

course

Understanding Data Science

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Data Analytics Certification

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Understanding ChatGPT
Understanding Data Science
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

Bloomscape | Feb 2021 - Present

Customer Success Supervisor

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Bloomscape | Jun 2020 - Feb 2021

Customer Support Representative

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Lyft | Jun 2019 - May 2020

Community Associate

Provide high touch issue resolution support to the Lyft driver community by aiding with technical app related issues and program and policy related queries. Assist in managing operations of Lyft’s rental vehicle fleet through the LOFR Score captainship. Responsible for all daily tasks related to supporting the community of renters and management of fleet inventory. Contribute to various process improvement projects and assist in flagging bugs.
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Underground Printing | Apr 2018 - Jun 2019

Customer Service Representative

Provide superior customer support via email and phone, responding to and resolving queries to a high level of quality and timeliness. Partner with multiple Shopify sites to increase eCommerce efficiency. Acquire artwork requests and submit to collegiate licensing departments for approval on apparel orders. Serve as key contributor on special projects to increase efficiency and provide superior customer support

Detroit Public Television | Sep 2017 - Sep 2018

Freelance Video Producer

Live-stream Producer for the Detroit Jazz Fest 2017 and 2018.

Busch's Fresh Food Market | Apr 2015 - Oct 2017

Stock Associate

As a stock associate I helped build department sales by making product recommendations, answering questions and assisting guests. I ensured that I meet stocking efficiency goals and also assisted with the training and development of new associates. Every aspect of the job is to build strong working relationships with guests, vendors and associates.

Detroit Public Television | Nov 2016 - Jun 2017

Video Production Intern

As an intern I assisted in the production of the weekly series MiWeek and American Black Journal. I was credited with the role of assistant-to-the-director and production intern on weekly shows and live broadcasts. Part of my duties every week was to greet guests of our productions and assisted them in in their needs allowing them to have an enjoyable experience at DPTV. Also, I assisted producers with clerical tasks and organizing production materials for various productions.

Target | May 2013 - May 2014

Logistics Team Member

service to guests of the store. Working as a member of the team to ensure all duties were done in a safe and timely manner. Maintain the backroom by scanning items into the backroom inventory system.

My Education

Take a look at my formal education

Bachelor's degree in JournalismEastern Michigan University | 2015
General Studies in Transfer credited Schoolcraft College | 2013

About Me

Kevin McCoin

Customer Support Professional looking to expand my data science skill set.

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