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Kevin Leehan

Kevin Leehan

IT Support Specialist

Klondike Cheese Company

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

Data juggler, effortlessly balancing variables to unlock insights.

My Work

Take a look at my latest work.

course

Introduction to Data Science in Python

course

Introduction to Functions in Python

course

Intermediate SQL Queries

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Klondike Cheese Company | Oct 2022 - Present

IT Support Specialist

N/A

Aero Group, Inc. | Apr 2019 - Oct 2022

Network Field Technician

N/A

Western Illinois University | Aug 2017 - Dec 2018

Technical Assistant

Provided desktop and printer support for faculty, staff, students across the WIU-Macomb campus. Documented work procedures and tracked progress via SysAid ticketing system. Provided customer phone support one night a week.
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Bridgeway | Jul 2016 - Aug 2017

IT Support Technician

Provide IT support to immediate coworkers as well as all Bridgeway Employees. Perform systems and networking troubleshooting to isolate, diagnose, and resolve problems. Upgrade user hardware and software as required. Assist and maintain hardware/software inventory. Schedule, coordinate, and monitor the utilization of machines and resources.

Randstad Technologies US | Jan 2016 - Jul 2016

IT Helpdesk Analyst

Diagnose and resolve or elevate IT issues for State Farm Agent staff and equipment installers. Document interactions and steps taken to resolve issues using HP Service Manager. Submit orders for additional requested equipment. Schedule pickups for unnecessary or missed shipped equipment.

Western Illinois University | May 2015 - Jul 2015

Cable Technician

Installed Cat6a cabling and network ports

Western Illinois University | Oct 2013 - May 2015

Technical Assistant

Assist in maintaining 400+ mac and windows based computers and 26 HP printers across the Macomb campus. Troubleshot errors, updated software, and cleaned lab computers. Replaced toner and complete preventative maintenance kits on printers. Documented instructions on work procedures to assist the next TA when I depart.

Western Illinois University | Feb 2013 - Oct 2013

Lab Assistant

Over-watched a student funded computer lab. Assist students with any issues that arise while in the computer lab. Maintain the printer paper levels. Clean and sanitize the computer workstation areas.

My Education

Take a look at my formal education

Master of Science in Computer ScienceWestern Illinois University | 2018
Bachelor of Science in Computer ScienceWestern Illinois University | 2015
Associate of Science in ScienceHighland Community College | 2012

About Me

Kevin Leehan

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