Worked on the weekends as a Bread Baker. Purely as a passion project was there to learn as much as possible about baking, cooking, and all things in between.

ClickUp | Jul 2021 - Dec 2021

Coach

N/A

Pick My Solar | Aug 2020 - Oct 2021

Energy Advisor

N/A

Casper | Jul 2017 - Aug 2020

Product Consultant

Responsible for aligning customers sleep needs with proper product/service mix Through Casper Conversations Model, responsible for building brand love and providing excellent customer experiences Consistently exceeds all KPIs including Revenue, Conversion and Customer Satisfaction Surveys (CSAT) Overall 2019 Numbers- Generated 3.14 milion dollars in revenue Converted 34.39% of all Interactions Call CSAT - 4.75 Overall 2018 Numbers- Generated 3.6 Million Dollars in Revenue Converted 51.2% of all Sales Interactions Call CSAT - 4.62 Responsible for a number of side projects including- Responsible for managing the Casper Trade Program - an exclusive program for interior designers and architects to get discounts Order fulfillment for Commercial/Partnerships team i.e. Hotels, Bed and Breakfasts, Residential Management companies, and other Small to Medium sized businesses Salesforce Champion- learning, testing and presenting new Salesforce Instance launched in 2019 Responsible for helping onboard new hires on CX and Sales teams both at HQ and Third Party Call Center, activities include: Facilitating classroom sessions revolving around Product, Services, and Systems Working with all stakeholders - Learning and Development, CX, Sales, and Third Party Call Center to make sure onboarding is smooth and effective. Supporting new hires post onboarding as a resource and to help their development

Brado Thin Crust Pizza | Jul 2016 - Apr 2018

Waiter

N/A

Fatty Sundays | Nov 2016 - Mar 2017

Sales Representative

Full Cycle Sales Position charged with heading up all wholesale sales in the Five Boroughs, Long Island, New Jersey and Westchester County. Tasks include prospecting for ideal fits, delivering samples and pitching, demoing product, and store placement.

BeerMenus | Jan 2016 - May 2016

Business Development

N/A

SeamlessDocs | Nov 2015 - Jan 2016

Jr. Associate

N/A

SeamlessDocs | Mar 2015 - Oct 2015

Government Development Specialist

N/A

The SpyGlass Group, LLC. | Mar 2014 - Jan 2015

Regional Director, Sales

SpyGlass is a specialized cost advisory firm headquartered in Westlake, OH. Our clients are typically CFOs, Controllers, and IT Executives who admit in an honest moment that they struggle to understand the complexities and detail in their telecommunications invoices. As a result, costs are challenging to control as research points out that bill mistakes represent 7-15% of an organization's overall annual telecom spend. Other cost structure inefficiencies live layers deep in telecom invoices and are invisible to the untrained eye. We've developed a powerful process designed to remedy the challenges associated with managing telecom expense so that our clients can save substantial sums of money and focus energy on core business functions.

The Spyglass Group | Apr 2013 - Mar 2014

Manager, Business Development

N/A

Bay Rockets Athletic Boosters | Jan 2013 - Mar 2013

Event Chairman

Currently coordinating and planning a fundraising event for the Bay Rockets Athletic Boosters. Responsibilities include: Managing Volunteers Soliciting Businesses for donations Hospitality Management Event Promotion

Cleveland Cavaliers | Oct 2012 - Jan 2013

Night Sales Representative

Responsible for aligning customer requirements with the most appropriate ticket plan.

TeamWork Online, LLC | Sep 2012 - Dec 2012

Intern

N/A

Lake Erie Crushers | Jun 2012 - Sep 2012

Marketing Assistant/ Intern

N/A

Ohio University Intramural Sports | Sep 2010 - Jun 2012

Supervisor

N/A

Ohio University | Jan 2010 - Jan 2012

Student

N/A

Kowalski Heat Treating | Apr 2010 - Dec 2011

Heat Treating Assistant

N/A

Legacy Restaurant and Grille | Nov 2005 - May 2010

Waiter

N/A

My Education

Take a look at my formal education

Bachelor of Science (B.S.), Sports ManagementOhio University | 2012

High School Diploma Bay High School | 2008

About Me

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