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Kirk Sistek-Bigger

Kirk Sistek-Bigger

Certified

Customer Success Lead

Oaktown Spice Shop

Technologies

My Portfolio Highlights

My New Track

SQL Fundamentals

My New Course

Introduction to Python

My New Track

SQL Fundamentals

Analytical maestro, orchestrating the symphony of insights with precision.

My Work

Take a look at my latest work.

DataLab

Experiment with the AI assistant

DataLab

Intermediate SQL

DataLab

Course notes: Working with Categorical Data in Python

DataLab

Experiment with the AI assistant

My Certifications

These are the industry credentials that I’ve earned.

Data Literacy

Data Literacy

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

Oaktown Spice Shop | Nov 2020 - Present

Customer Success Lead

Used Google Sheets to clean data from multiple sources to report annual sales by product to the purchasing team. Used Google Sheets to generate reports detailing sales by customer, product, and period. Used Python, Google Collaboratory, and Google Sheets to match internal data to Shopify product data and update 500+ SKUs with accurate product weight information for shipping. Used Google Sheets to coordinate with the production team to accurately count inventory. Made B2B customer onboarding process 25% more efficient. Coordinate with production and fulfillment teams to ship 500 weekly orders on time. 98% of shipments left our facility on time. Used Python, and Google Collaboratory to filter customers for qualification in ad-hoc marketing activity. Assisted Accounts Manager to exceed B2B sales goal every month. Accurately, record and track inventory adjustments in Fishbowl Inventory. Place and track orders through Shopify, Fishbowl Inventory, and Shipstation. Handle and record customer complaints, provide appropriate solutions, and follow up to ensure satisfaction.
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Crenn Dining Group | Aug 2018 - Jul 2020

Floor Sommelier

Sharing specialized knowledge of food and wine with guests. Communicating verbal and written information about wines and pairings to servers. Representing the wine program and company at public and private events. Executing daily changes to wine pairings, by-the-glass program, and wine list. Administering monthly inventory. Keeping inventory entries up to date daily. Overseeing restaurant sections and collaborating with servers on guests' needs and wine service.

Houndstooth Coffee | Sep 2015 - Jul 2018

Barista

Serving coffee with an emphasis on hospitality. Communicating to guests about differences in flavor, processing, and origin of coffees. Creating and hosting a series of experimental menu events. Hosting public coffee-tasting events. Shared banking and cash reconciliation duties with the manager. Coaching new hires and junior baristas through workflow and service standards.

My Education

Take a look at my formal education

Certificate in Data Analytics Fullstack Academy | 2023
University of Washington

About Me

Kirk Sistek-Bigger

I'm a data analyst seeking hybrid roles in the SF Bay Area. I'm currently working as a customer success lead for a small e-commerce that sells spices and herbs. I love helping customers solve issues and making sure their orders arrive on time.

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