- Partners closely with customers to create business plans to uncover new opportunities and increase sales and profits - Regularly retrieves and analyzes Point of Sale data from Vendor Portals using Excel and Tableau to uncover trends as well as to identify and develop business opportunities - Design reporting using data from internal and external sources to assist with sales planning - Led virtual training and migration of over 3000 customers to a new ecommerce platform - Order entry, Order status tracking, Relationship management, SAM calculation, Pipeline management - Utilizes high level of interpersonal and collaborative skills with both internal and external partners.

Tech Data | May 2014 - Apr 2017

Inside Account Representative - SMB and Regional Retail

- Onboarded accounts and trained key contacts in the use of portals for ordering and making backend rebate claims - Visited customers regularly to present product lineups, review sales, and develop sales plans - Attended industry trade shows in support of customers demoing product and hosting trainings - Provided post sales support including facilitating return requests, assisting with backend rebate claims, and providing customers with detailed sales reporting and analysis

Tech Data | Apr 2013 - May 2014

Sales Support Representative

- Oversaw the administrative functions related to customer service and back end rebates. - Provided after sales support, trailing credit reconciliation, and credit line reviews. - Collaborated with the sales team to develop marketing and promotional materials for distribution to retail partners. - Communicated product specifications, pricing, and availability to retail partners.

Sony Electronics | May 2007 - Mar 2013

Assistant Manager

- Executed the sales strategy through daily huddles. - Worked to continually build an effective team through communication, motivation, and encouragement. - Provided coaching and "in the moment" feedback to associates for their continued growth and development. - Communicated store results to employees for better understanding of opportunities for operational improvement. - Assisted Store Manager with additional duties such as paperwork, scheduling, inventory, training, and recruiting.

Nike | May 2006 - Jul 2009

Athlete (Sales Associate)

- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales - Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary - Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques

My Education

Take a look at my formal education

Bachelor of Applied Science - BASc in Technology Development and Management (Data Analytics)St. Petersburg College | 2022

Associate of Arts - AA Hillsborough Community College | 2019

About Me

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