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Larry McArdle

Larry McArdle

IT Pod Lead & Solution Architect - APIs - Customer Master Data

HSBC | Krakow, Poland

Technologies

My Portfolio Highlights

My New Project

Introduction to DataCamp Projects

My New Track

Data Analyst

My New Course

Introduction to Python

Lifelong technology enthusiast and data expert, expanding into data science and AI.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

HSBC | Jun 2018 - Present

IT Pod Lead/Business Analyst/Data Analyst, Wholesale Data & Analytics

• Architecting and designing solutions for APIs to deliver customer master data to data consumers inside the bank. Acting as technical delivery lead for APIs, to guide requirements gathering, development, testing and approvals to completion within the workstream. • Collecting, understanding and documenting business requirements, including facilitating requirements’ modeling sessions; translating business requirements into solution designs and functional requirements; transforming requirements into prioritized backlog of work items. • Acting as a stakeholder proxy for Agile teams and facilitating work by making informed decisions about the product and data services offered from it, while becoming a subject matter expert on the main customer master data repository in Commercial Banking. • Managing requirements’ dependencies with other teams, negotiating and re- prioritizing as appropriate; keeping management informed on all progress and issues, and managing expectations of all stakeholders across the business. • Providing product information, analysis and support for the development team, as well as stakeholders and external parties, throughout the full product life-cycle, e.g. organizing and participating in product demos, educating in the development process, running ad-hoc analyses on data and processes of interest, etc.
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Capgemini | Aug 2011 - Dec 2017

Senior Service Management Consultant

• Project Management: As primary Tools BA and ITSM Consultant, reporting to ITSM Tools PM, guided large-scale, 6-9 month project implementations, for Fortune 1000 companies and government agencies around the world, through to completion, and managed multiple work streams (e.g. OLA/SLA config, template & workflow config) for PM. • Requirements and Systems Analysis: Performed business analysis on all ITSM applications and interface projects with particular regard to their impact on existing systems and environments, both for external project implementations and for Capgemini. • Process Analysis: Assessed, designed and configured multiple ITSM processes, including Incident Management, Problem Management, Change Management, Configuration Management, Release Management, Service Level Management and Service Request Management. • Requirements Analysis and Leadership: Lead requirements gathering workshops and focus interviews and provided business analysis and consultation to the Pre-Sales and Solutioning team to support sales pursuits. • Stakeholder Management: Met regularly with customer and Capgemini stakeholders throughout project lifecycle on a variety of different topics, including requirements gathering, requirements sign-off, daily/weekly updates, user acceptance testing, go-live, early life support, project sign-off, etc. • Enforcing Standards and Documentation: Developed ITSM applications and interfaces design documentation, and instructed project team members and new joiner ITSM BAs on these standards.

Callan School of Krakow | Sep 2008 - May 2012

English Teacher

• Instruction: Taught English as a second language in a classroom setting to students of all ages, from children and beginner students through adults and students preparing for advanced certificates. • Curriculum Development: Created coursework for Advanced English, Business English, and Interviewing in English, and implemented this curriculum in the classroom.

T-Mobile | Jul 2006 - Jul 2008

Senior Business Analyst, Operations

• Management Information Systems: Developed new metrics to support all aspects of T-Mobile distribution center performance for Supply Chain organization, including order cycle time and shipment accuracy. Developed reporting systems and transitioned reporting of metrics to appropriate teams. [MSSQL / SAP / MS Excel] • Project Management: Coordinated large-scale supply chain projects including implementation of new demand planning & forecasting software, expansion of existing distribution centers, installation of backup generators for all existing distribution centers [MS Project / MS Excel / MS Visio].

T-Mobile | Jul 2004 - Jun 2006

Senior Business Process Analyst, Operations

• Process Analysis: Analyzed and documented all aspects of T-Mobile Business Operations, including handset forecasting and purchasing, supply chain, and reverse logistics. Created process flow-charts from the highest level of operations down to the level of desktop instructions. [MS Visio / MS SharePoint] • Data Analysis and Research: Saved T-Mobile $100K+ per month with improvements to handset exchange process. Performed deep-dive analyses and metrics development for Business Operations Supply Chain, Handset Programs, Retail Operations and Customer Service. [MSSQL / MS Excel / MS Visio]

T-Mobile | Jul 2002 - Jun 2004

Senior IT Business Analyst

• Business Systems Analysis: Saved T-Mobile $2MM+ per year with improvements to rebate processing system, including more robust business rules, more timely processing, and a reduction in fraud. Performed all rebate validation processing and internal reporting on rebate programs; maintained rebate database and rebate processing systems. [Oracle SQL/TOAD]

Boeing Commercial Airplanes Group/Fujitsu Consulting | Oct 2000 - Nov 2001

Senior Functional Analyst

• Requirements Analysis and Documentation: Developed and maintained two facets of internal integrated parts and parts usage database. Participated in high-level design walkthroughs and interviewed Business Analysts to gather user requirements. Authored technical design documents specifying reusable unit processes and user interfaces. • Acceptance Testing and Usability Testing: Coordinated, performed, and documented user acceptance testing with business analysts. Developed test plans to test all aspects of functionality changes as well as system performance and query response times.

High Speed Access Corp/Fujitsu Consulting | Oct 1999 - Oct 2000

Senior Business System Analyst

• Systems and Process Analysis and Testing: Developed process for first remote initializing and provisioning of cable modem anywhere in the world. Traveled to cable plants to troubleshoot operation of software and hardware. Authored high-level test plans and individual test cases. Performed functional testing and system testing in hardware lab with cable plant.

Information Resources, Inc. | Jun 1995 - Dec 1998

IT Business Analyst

N/A

Information Resources, Inc. | May 1993 - May 1995

Research Analyst / Statistician

• Data Research and Analysis: Developed and maintained all measure definitions for consumer packaged goods syndicated market research system. Responsible for forecasting volume of consumer packaged goods in US metropolitan areas. Analyzed store-level sales data and projected to chain, region, and category level across time. Developed measure calculations and maintained all measure documentation. Performed ad-hoc analyses as requested by business stakeholders. [SAS / MS Office]

My Education

Take a look at my formal education

MBA, Business AdministrationGies College of Business - University of Illinois Urbana-Champaign | 1993
BA, EconomicsUniversity of Illinois Urbana-Champaign | 1991

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