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Mario Lewis-Soper

Mario Lewis-Soper

Sheriff's Correctional Deputy

Santa Clara County Sheriff's Office

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Data wizard, conjuring insights from the depths of complex datasets.

My Work

Take a look at my latest work.

project

Introduction to Notebook Projects

course

Introduction to SQL

course

Intermediate SQL

project

Introduction to Notebook Projects

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

CSCMP Supply Chain Foundations: Procurement Professional Certificate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Introduction to Excel
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Santa Clara County Office of the Sheriff | Jan 2021 - Jan 2023

Administrative Training Officer

• Developed and implemented comprehensive training programs for new hires, including onboarding, orientation, and scenario-based training. • Ensured compliance with all State-mandated training requirements by tracking, monitoring, and maintaining accurate training records. • Streamlined training processes by introducing digital documentation submissions using Adobe Acrobat and DocuSign. • Fostered a positive and engaging learning environment that enhanced employee knowledge, skills, and career • Managed all aspects of employee training and development, including needs analysis, program design, delivery, and evaluation. • Developed and delivered engaging training programs for new hires, including onboarding, orientation, and scenario-based training. • Maintained accurate training records and generated comprehensive reports on employee training compliance, including quarterly reports with data visualizations for command staff. • Introduced innovative training methodologies, such as online learning modules and workshops, to enhance employee engagement and knowledge retention. • Proficient in Microsoft Office Suite, Adobe Acrobat, and DocuSign. • Strong organizational, communication, and interpersonal skills.
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Santa Clara County Office of the Sheriff | Jan 2020 - Present

Training Officer

• Mentored and trained newly hired deputies to exceed departmental standards. • Developed trainee skills through scenario training and defensive tactics. • Identified and implemented solutions for trainee deficiencies. • Built confidence and knowledge to conduct everyday duties.

Santa Clara County Office of the Sheriff | Jan 2016 - Present

Terrorism Liaison Officer

• Acted as the primary liaison for terrorism-related information, intelligence, and reporting within the agency. • Provided crucial updates on terrorist techniques, tactics, and trends to agency staff to enhance their preparedness and awareness. • Ensured agency representatives were well-informed about situations impacting local communities.

Santa Clara County Office of the Sheriff | Jan 2014 - Present

Sheriff's Correctional Deputy

• Ensured the safety and security of inmates and the public by maintaining custody, care, and control of individuals detained at correctional facilities. Maintained order and enforced compliance with all facility rules and regulations among the inmate population. • Transported inmates between facilities and medical centers while ensuring their safety and security. • Played an active role in inmate rehabilitation by assisting in the development of positive behaviors and preparing individuals for successful re-entry into society. • Monitored and facilitated inmate activities, including recreation, meals, religious services, and legal services. • Managed facility operations and communications from the central control room. • Recognized for outstanding performance with an • Employee Excellence Award in 2020. • Honored with a Life Saving Award in 2023 for exceptional bravery and dedication to duty. • Awarded the prestigious Medal of Honor in 2024 for exemplary service and dedication to the community.

Extra Space Storage | Jan 2011 - Jan 2014

Assistant Manager

• Managed storage services for individual customer needs, ensuring a safe and presentable facility. • Generated and followed up on sales leads, increasing revenue opportunities through innovative sales techniques. • Mentored and trained employees to meet organizational standards and exceed customer expectations. • Developed and implemented new sales strategies, resulting in increased quarterly revenue by leveraging historical financial forecasting and analyzing sales projection trends.

SAP Center at San Jose | Jan 2008 - Jan 2014

Customer Service Representative

• Provided exceptional customer service at SAP Center at San Jose, ensuring a positive event experience for all attendees. • Managed crowd movement and emergency evacuations, prioritizing safety and customer satisfaction. • De-escalated conflicts and provided necessary emergency and medical response during critical situations.

RadioShack | Jan 2011 - Jan 2011

Sales Team Member

resources, and entertainment needs. • Conducted sales of electronic products and components to drive revenue growth. • Managed site register and daily cashflow documentation for efficient operations. • Developed new sales techniques to increase site profits and reconfigured store plan-o-grams.

Babyland Furniture | Jan 2009 - Jan 2011

Web Designer

• Managed business web design and online sales for Babyland Furniture in San Jose, California. • Developed and maintained business website, product information, availability, and online sales. • Led online advertisements, marketing, and promotions to drive customer engagement. • Managed business social media marketing and advertising campaigns to increase brand visibility.

Deanza Cupertino Aquatics (DACA) | Jan 2008 - Jan 2011

Swim Instructor

Cupertino Aquatics. • Ensured student safety and confidence in large bodies of water. • Provided mentorship to special needs students to develop their swim skills. • Assisted in reducing fear of water and building confidence in swimmers.

Babyland Furniture | Jan 2007 - Jan 2011

Sales Team Member

• Assisted clients with product information and needs, ensuring customer satisfaction. • Conducted sales transactions and product orders efficiently to meet sales targets. • Managed and organized products at store warehouse for easy access and inventory control. • Constructed and configured store furniture and product displays to enhance showroom aesthetics.

My Education

Take a look at my formal education

Master of Business Administration - MBA, Business Administration Concentrate FinanceSouthern New Hampshire University | 2025
Bachelor of Science - BS, Emergency Services Management  · (AugustUnion Institute & University | 2021
Associate of Arts - AA, Business Administration and Management, GeneralSan Jose City College | 2011

About Me

Mario Lewis-Soper

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