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Diana Nikitina

Diana Nikitina

Data Analyst

International Service Center

Technologies

My Portfolio Highlights

My New Course

Data Manipulation in SQL

Data ninja, stealthily extracting insights from complex datasets.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Introduction to ChatGPT

workspace

Using Joins to Analyze Book Sales in SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Global Transportation | Dec 2021 - Feb 2023

Dispatcher

Scheduled drivers' freight deliveries and pickups Planned and updated routes Generated freight bills, invoices, and various reports Ensured compliance with transportation regulations Communicated with customers regarding freight details and complaints Maintained logs of calls, routes, and delivery/pickup times
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1776 Logistics | Jun 2021 - Dec 2021

Dispatcher

Organized the delivery and pickup of freight for drivers according to a set schedule. Developed and revised routes for efficient transportation operations. Produced freight bills, invoices, and a variety of reports. Verified adherence to transportation regulations to guarantee compliance. Interacted with customers to address inquiries and concerns related to freight, as well as handle any complaints. Kept records of phone calls, routes, and the timing of deliveries and pickups. Provided training and support to newly hired employees.

WOW Corporation | Aug 2020 - Jun 2021

Сostumer service

Provided first-level IT Help Desk support Created and tracked tickets Determined SLAs and prioritized all incoming work Solved problems for dissatisfied customers Supervised and/or trained 30+ support staff Cross-sold products and services

My Education

Take a look at my formal education

Bachelor's degree, Accounting and TaxDnipropetrovs'kij Nacional'nij Universitet | 2019
Associate's degree, ACCOUNTINGROCKET AND SPACE ENGINEERING COLLEGE | 2016

About Me

Diana Nikitina

Motivated and passionate SQL self-learner pursuing a career in data analytics

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