• Received 1000+ satisfactory reviews to help maintain quality customer retention. • Organized and cleaned an entire customer database to transition to new software, allowing the company to transition 30% quicker. • Lead a small team of customer service agents in providing exceptional customer care for account holders. • Implement a customer feedback system that proactively resolves customer issues before they become complaints.

Hatt's Ranch and Hatchery | Jan 2006 - Jan 2010

Ranch Worker

Gathered, cleaned, and set pheasant eggs on a daily basis.

Tamarisk Restaurant | Jan 2004 - Jan 2010

Waitress/Cashier

•Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen. •Serviced 50+ guests per shift with food and beverage requests in a timely, professional, and friendly manner. •Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts. •Staying updated on the current menu and advising guests accordingly.

My Education

Take a look at my formal education

Microsoft Excel from Beginner to Advanced Certificate in Microsoft ExcelUdemy | 2023

Data Analytics CareerFoundry | 2023

Bachelor's degree, Kinesiology and Exercise ScienceUtah Valley University | 2014

Associate of Science (AS), General StudiesSnow College | 2011

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