Learn Data Skills
Beta
Loredana Ana Botezatu

Loredana Ana Botezatu

Analyst

Remote | Dublin

Technologies

My Portfolio Highlights

My New Project

Analyzing Students' Mental Health

My New Project

Analyzing Students' Mental Health

Data adventurer, fearlessly exploring the vast landscapes of information.

My Work

Take a look at my latest work.

DataLab

Project: Analyze International Debt Statistics

project

Analyzing Students' Mental Health

DataLab

Project: When Was the Golden Era of Video Games?

DataLab

Project: Analyze International Debt Statistics

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Udemy Microsoft Power BI Desktop for Business Intelligence

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Data Manipulation in SQL

Projects

When Was the Golden Era of Video Games?
Introduction to Notebook Projects
Analyzing Industry Carbon Emissions
Analyzing Students' Mental Health

My Work Experience

Where I've interned and worked during my career.

Coca-Cola HBC | Mar 2024 - Present

Demand Planner

In my role as a Demand Planner at Coca-Cola HBC in Dublin, I created and implemented a PowerBI dashboard to track sales and forecast data, enabling data-driven decision-making. I managed the demand planning process for my client portfolio, continuously improving forecasting accuracy. I collaborated with cross-functional teams to facilitate accurate forecasting and improve customer satisfaction.
Show More

Accenture | Oct 2022 - Feb 2024

Sales Strategy and Operations Manager @ Pinterest

In my role, I led Sales Strategy and Planning by managing the full account planning and reassessment cycle, applying segmentation methodologies (direct vs. agency), configuring rosters, setting and tracking team and individual quotas, and overseeing headcount and productivity reporting. I regularly analyzed performance data to extract business insights and proposed process improvements to enhance team efficiency. Within Sales Operations, I was responsible for OKR cascading, tracking monthly progress, and preparing dashboards and reports for weekly and quarterly business reviews. I ensured Salesforce data hygiene through audits and managed account transitions. I also supported the business with ad hoc analyses, including sales compensation and calibration preparation. My role involved frequent stakeholder engagement, where I presented findings to leadership and collaborated on cross-functional initiatives. As a team lead, I guided and mentored a group of reporting associates, ensuring high-quality deliverables. I’m a self-starter, comfortable working independently in fast-paced environments, and proficient in creating reports and presentations from scratch using Excel, Google Sheets, Tableau, and Salesforce.

Accenture | Oct 2021 - Sep 2022

Senior Reporting Analyst @ Pinterest

Acted as an informal team lead, supporting my manager and colleagues by addressing moderately complex problems, assisting with daily operations, and responding to ad hoc requests. I maintained strong relationships with internal and external stakeholders, ensuring smooth communication and collaboration. I held a degree of decision-making authority, not only over my own work but also influencing outcomes across the team. I played a key role in driving adoption and implementation of sales programs, initiatives, and tools aimed at enhancing performance. Additionally, I supported the analysis of sales results, reporting, and opportunity data to inform strategic decisions. I also managed sales materials, credentials, and supporting documentation to enable a variety of sales opportunities and campaigns.

Accenture | May 2020 - Sep 2021

Reporting Analyst @ Pinterest

N/A

Accenture | Jul 2019 - Apr 2020

Collections Support Analyst

In this role, I was responsible for designing and generating reports using Power BI and Excel to support the UKI team in identifying customers due to receive Dunning 3 letters. Based on these reports, I provided insights and recommendations to my team and managers regarding timelines and process inefficiencies, suggesting improvements that led to increased collections productivity. I served as the SPOC for the refund process, tracking and monitoring refund statuses and ensuring visibility for the EMEA management team. My responsibilities also included proactive customer outreach via phone and digital tools to ensure timely invoice payments and prevent overdue situations. I built and maintained strong client relationships, ensured accurate and timely payment remittance processing, and produced monthly statements in line with client procedures. I consistently met or exceeded weekly and monthly collection targets and SLAs, accurately recorded all collection activities, and ensured compliance with SAP tagging and customer profiling standards. Notably, I delivered top performance across the EMEA region, exceeding targets in key metrics such as % Current, %60+, and 180 net value, and was recognized as a Top Performer at EMEA level for November and December 2019, and January 2020.

Genpact | Oct 2018 - Jul 2019

Senior App Compliance Analyst

In this position, I was responsible for processing a variety of requests related to product workflows, applications, spam, and appeals, ensuring each case was assessed in line with Policy Compliance Guidelines and handled with a high degree of accuracy, speed, and quality. I conducted app and third- party app reviews, enforced platform policies, and evaluated developer appeals to ensure compliance. My work involved investigating and resolving issues such as app reviews, page reviews, spam content, and reports of potentially abusive material, all within defined turnaround times and quality standards. I also contributed to improving internal processes by providing insights to stakeholders to refine the Developer Operations Policy Compliance Guidelines. Additionally, I was an active user of the internet and various social media applications, which supported my ability to conduct app testing and build test cases effectively.

Genpact | May 2017 - Oct 2018

Senior Customer Service and Dispute Management Specialist

In this role, I provided multichannel customer support by responding to queries via email, chat, and phone, ensuring a professional and timely resolution. I managed incoming requests through a ticketing system, accurately classifying and resolving cases in line with established procedures. I conducted regular follow-ups to ensure customer satisfaction and acted as a backup for other Customer Service teams, demonstrating flexibility and teamwork. Additionally, I took on extra responsibilities, including quality checks, shadowing cross- functional teams to enhance process understanding, and contributing innovative ideas to improve workflows and overall service efficiency.

Genpact | Sep 2015 - Mar 2017

Process Associate & Process Trainer

In this role, I served as the first point of contact for the client, ensuring clear communication and prompt issue resolution. I regularly delivered weekly refresher sessions, where I shared process updates, best practices, and gathered team concerns to collaboratively find solutions with management. I was responsible for preparing reports for the training coordinator, particularly around internal documentation updates, and played a key role in onboarding new joiners by delivering process training, creating structured training plans, and developing action plans to ensure smooth integration. I also prepared reports for senior internal and client management, maintained and updated all process documentation—including creating new materials from scratch when needed—and provided ongoing support to the team with any process or tool- related issues.

My Education

Take a look at my formal education

Economic studies, Management in ManagementFaculty of European Studies, UBB | 2015
Management (Scholarship), Management and businessHøgskolen i Buskerud og Vestfold (HBV) | 2015

About Me

Loredana Ana Botezatu

Hi everyone, I'm here learning new skills on my way to change my career path to a data scientist.

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free