Immersive coding bootcamp that gives students the education to become lifelong professional software engineers. Flatiron’s full stack program teaches programming fundamentals (HTML & CSS, OOP, SQL, ORM), web frameworks (SQLAlchemy, Flask), Python, JavaScript, and front-end frameworks (React, Redux, JSON). Students build advanced portfolios to demonstrate their technical skills and creativity and immerse themselves in the technical community.

Compassus | Mar 2022 - Feb 2023

Team Coordinator

• Streamlined communication and operations for frontline Hospice staff by supporting scheduling, facility coordination, patient communication, and medical equipment procurement, ensuring seamless care delivery and improving efficiency. • Facilitated efficient information flow and collaboration within the Interdisciplinary Team by managing patient data, assisting with Interdisciplinary Team (IDT) meetings, and updating plans of care, resulting in enhanced coordination and comprehensive patient support. • Crafted comprehensive IDT agendas, incorporating input from team members and ensuring alignment with patient care goals and regulatory requirements. • Ensured compliance with CMS guidelines and optimized patient care processes by overseeing re-certification and de-certification procedures, contributing to accurate documentation and streamlined operations.

The Denver Hospice | Feb 2020 - Mar 2022

Patient Benefits Specialist & Admission Coordinator

• Mastered insurance intricacies, effectively communicating plans, policies, and stipulations to patients, families, and Hospice care teams while meticulously tracking authorizations, policy changes, and patient transitions. • Assessed and communicated patient financial responsibilities, empowering patients and families to make informed decisions about their healthcare. • Advocated on behalf of patients to insurance companies, securing vital authorizations and ensuring patient access to and/or continuation of necessary services with Hospice, Palliative, and Home Health Programs. • Proactively collaborated with adjacent departments, providing data entry and scheduling support to ensure rapid and seamless patient admission and care coordination into organization's care.

Starbucks | Sep 2018 - Feb 2020

Barista

• Fostered positive customer relationships by delivering exceptional service, ensuring customer satisfaction, and accurately fulfilling beverage and food orders, resulting in high customer retention and positive reviews. • Demonstrated effective communication skills by building rapport with customers, understanding their preferences, and providing personalized recommendations, leading to increased customer loyalty and repeat business. • Applied problem-solving abilities to handle customer concerns and resolve issues promptly, maintaining a positive atmosphere and ensuring a seamless customer experience.

FRIENDS FIRST | Nov 2016 - Mar 2018

Evaluation and Grants Assistant

• Managed documentation for 500+ individual students across 40+ peer-mentoring programs, ensuring successful, consistent curriculum implementation and monitoring student progress throughout the school year. • Compiled and reported program data to stakeholders, demonstrating program impact and meeting grant funding and application requirements. • Acted as a departmental liaison, providing training on best practices and policies to interdepartmental staff, promoting cohesive operations and adherence to procedures. • Supported program coordinators by offering administrative and technical assistance, contributing to the smooth execution of programs.

SHE Rescue Home/It's Not OK Projects | Feb 2016 - Aug 2016

Microenterprise Officer/ESL Teacher

The SHE Rescue Home is a safe house for sexually exploited children in Phnom Penh, Cambodia, and an extension of It's Not OK Projects -- a nonprofit dedicated to fighting human trafficking and breaking cycles of poverty and injustice. While there, I: • Instructed ESL classes for adults at different proficiency levels, fostering language development and promoting cultural exchange. • Reconciled expenses and provided weekly financial reports for multiple business accounts, ensuring accurate financial management. • Reported on Microenterprise department activities to the head office in Brisbane, Australia, enabling effective communication and strategic decision- making. • Assisted in training short-term volunteers, facilitating their integration into the organization and supporting their contribution to the mission. • Conducted research on potential development and aid projects, contributing to the identification and implementation of initiatives benefiting rural Cambodia.

MI Sports | May 2014 - Jan 2016

Assistant Manager

• Provided exceptional customer service by assisting with purchasing competitive and fashion swimwear and apparel through various channels, resulting in high customer satisfaction and repeat business. • Supervised and trained sales associates, fostering a cohesive team and ensuring consistent delivery of excellent customer service, leading to increased sales and customer loyalty. • Managed front-end operations, including handling internet orders, responding to inquiries, and processing invoices, ensuring efficient and accurate order fulfillment. • Demonstrated strong product knowledge of equipment, swimwear, and apparel needs of contracted swim teams, effectively meeting their specific requirements and ensuring customer satisfaction.

My Education

Take a look at my formal education

Computer Software EngineeringFlatiron School | 2023

Bachelor of Arts (B.A.), International StudiesColorado State University | 2013

About Me

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