As Datacenter Administrator I manage the onsite datacenter. Among other functions I install and set up technology racks and stacks and maintain all server cables, routers, switches, and equipment. I also update documentation on the datacenter network and server. Additionally, I deliver technical support to the Network and Wintel teams and process basic issue tickets. A few key achievements in this role include: ☛ Ensured high production performance by quickly diagnosing and resolving server issues. ☛ Planned and managed current and future projects and implemented changes with SAP software. Packaged and shipped hardware requested for projects at other datacenters. ☛ Conducted daily performance checks of the server hosts and upgraded hardware as needed. ☛ Successfully installed and decommissioned multiple servers.

HCL Technologies | Jul 2017 - Dec 2019

Datacenter Engineer (NXP Semiconductors Inc)

As Datacenter Engineer I installed and assembled technology racks and stacks in the datacenter. Among other functions I maintained all datacenter servers, routers, switches, and equipment. I also conducted daily server host checks and upgraded hardware as needed. A few key achievements in this role include: ✪ Updated documentation on networks and servers across five data centers at two locations. ✪ Identified virtual offline drives and set up new drives. ✪ Performed data transfers each week and month and submitted data tapes to the recording and management teams. ✪ Diagnosed and resolved technical issues with Research and Development (R&D) data services and factory equipment. ✪ Decoded and executed Linux scripts to fix server issues. ✪ Independently completed a $1M project to configure a Veloce storage array for one of the datacenters.

Apogee, Inc. | Jul 2015 - Apr 2017

Field Services Representative

As Field Service Representative I delivered network field service, onsite maintenance, and support to customers at multiple sites including Texas State University and the University of Texas. Among other functions I responded to ticket requests and communicated with customers to troubleshoot issues onsite or via telephone. I also submitted maintenance reports for all personal equipment and tools. A few key achievements in this role include: ◆ Performed weekly network and access point tests at each site and replaced hardware as needed to ensure high network speed and availability. ◆ Provided 24/7 on-call support for critical outages and issues 365 days a year. ◆ Promptly traveled to customer sites and learned to quickly identify and fix hardware and network (Layers 1, 2, and 3) issues. ◆ Gained hands-on experience in using various field service tools and equipment. ◆ Rewrote the network documentation for all Austin and San Marcos customer sites.

Sun Technologies | Aug 2014 - Jul 2015

Circuit Data Engineer (AT&T)

As Circuit Data Engineer I proactively gauged and detailed unused AT&T’s power line capabilities to provide various services on their network using AutoCAD & GIS tools. Among other functions I planned and managed small projects and prepared cost estimates and network documentation Selected achievements in this role include: ► Collaborated with telephone service providers and subcontractors to develop data, telemetry, and voice circuit solutions for fiber, microwave, copper, and radio system transport. ► Designed circuit layouts and diagrams, assessed devices, tested designs, and built prototypes.

Collabera | Apr 2012 - Jul 2014

Senior Field Support Specialist (AT&T)

As a Sr. Field Support Engineer, I was part of an innovative team that assisted in helping AT&T cut costs by limiting the number of technician truck rolls allotted in the field. Using their back support tools to determine issues on their outside plant, we were able to let inside and outside technicians to know where exactly the issues are, so they would be aware of who was responsible for repairing issues. Selected achievements in this role include: ► Helped save AT&T over $30 million in truck roles in 2012 ► Ranked amongst the top 10% of engineers monthly out of over 200 engineers

HP | Dec 2011 - Mar 2012

Test Technician II

As a Test Technician, I was part of a configuration team that entered scripts and OS configurations on various rack server types for multiple Fortune 500 companies, including Ford, IBM, Morgan Stanley, etc. Selected achievements in this role include: ■ Completed the Apple rack project of over 750 servers in three weeks ahead of the scheduled five weeks

Peak Systems, Inc. | Oct 2011 - Dec 2011

Information Technology Contractor

As an IT Contractor, I was employed to do various workstation and peripheral installations around the greater Houston area, including printer installations for Bayer in Sealy, TX & workstation setups for Chase Bank downtown and a new branch in the Greenspoint area.

Taco Cabana | May 2006 - Sep 2011

Assistant Manager | Systems Service Technician

As an Asst. Manager & Systems Service Tech, I was responsible for my daily duties as a manager in my store as well as responsible for any hardware or back office issues that may occur in the over 50 store locations in the Houston area. Selected achievements in this role include: ■ Installed, maintained, and upgraded all restaurant systems hardware and significantly decreased store branch turnover by 30%.

My Education

Take a look at my formal education

Bachelor of Science in Computer SciencePrairie View A&M University | 2026

About Me

IT Professional looking to get into the Data Analytics industry. I have returned to school and is currently finishing my Computer Science degree with a Data Science concentration.

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