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Mazen Mohamed Abdelwahab

Mazen Mohamed Abdelwahab

Senior Analyst

IFFCO Group

Technologies

My Portfolio Highlights

My New Track

Power BI Fundamentals

My New Course

Introduction to Python

My New Track

Power BI Fundamentals

Quantitative chef, mixing variables and algorithms to create delectable insights.

My Work

Take a look at my latest work.

course

Introduction to Python

DataLab

Investigating Netflix Movies and Guest Stars in The Office

DataLab

Competition - Board Games

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

IFFCO Group | Nov 2022 - Present

Data Analyst

Developing and maintaining databases and data systems that allow for efficient data storage, retrieval, and analysis. Using statistical tools and techniques to identify patterns and trends in the data, and drawing conclusions based on those findings. Creating visualizations and reports that communicate your findings to stakeholders in a clear and understandable way. Collaborating with other departments within the company, such as marketing and supply chain, to develop data-driven strategies that improve performance and drive growth. Continuously monitoring and evaluating the effectiveness of these strategies, and making adjustments as needed to ensure ongoing success. Staying up-to-date with the latest trends and best practices in data analysis, and proactively seeking out new opportunities to improve the company's data management and analysis capabilities.
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Google Developer Groups Cairo | Aug 2021 - Sep 2021

Junior Data Analyst

Create visualizations, including dashboards, flowcharts, and graphs to relay business concepts through visuals to colleagues. Data Analyst responsible for compiling Excel spreadsheets and using Power BI for Applications to makedata visible before analysis. Utilize historical data sets and planned product changes to model and forecast business trends. Create different projects such as Sales Reports , Banking Reports , Markets Reports , etc ..

Teleperformance | Jun 2021 - Jul 2021

Back Office Employee

Provided a primary customer support to internal and external customers in faced-paced enviroments. Offered advice and assistance to customers , paying attention to special needs and wants. Responded to customers requests for products , services and company informations. Cultivated customer loyalty , promoted repeat customers and improved sales. Collected customer feedback and process changes to exceed customer satisfaction goals.

Teleperformance | Jun 2020 - May 2021

Partner Support Representative

Described and explained detalis about product options to inform customers and guide purchasing descions. Fielded customers questions regarding available marchandise, sales, current prices and upcoming company changes. Applied high effective selling skills while properly engaging and presenting solution to customers. Educated customer about billing , payments processing and support polices and procedures

Orange Egypt | Apr 2019 - Jul 2019

Technical Support Staff

Resolved diverse range of technical issues across multiple systems and applications for customers and end users across various time zones. Provided Tier 1 IT support to non-technical internal users through desk side support services. Used ticketing systems to manage and process support actions and requests.

My Education

Take a look at my formal education

Bachelor of Business Information System, Business Information SystemHelwan University Cairo | 2022
Advanced Data Analysis, Data AnalysisUdacity | 2022

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