I began my journey here as a part-timer, quickly transitioning into a full-time role after initially serving as a reliever during night shifts. My strength shone in effectively managing customer transactions, specifically deposits and withdrawals, while also addressing inquiries related to their accounts.My efficiency extended to daily reporting, where I diligently provided accurate summaries of the previous day's activities. This commitment to detail and organization contributed to the smooth operation of the team and the overall effectiveness of our services.

Dimkes DT Sacco | Jan 2018 - Dec 2021

Teller

I embarked on my journey with the company as an intern immediately after completing my graduation. During my time there, I undertook the responsibility of educating our valued customers on the features and usage of online banking platforms and mobile apps. I also took charge of handling telephone inquiries, providing comprehensive information about various banking products such as checking, savings, loans, and lines of credit.My focus on customer satisfaction led me to efficiently manage a variety of transactions including money orders, cashier's checks, deposits, and withdrawals. By doing so, I aimed to minimize waiting times and ensure a seamless experience for our clients. Recognizing potential sales opportunities, I actively directed customers towards the appropriate branch partners specializing in financial services.In addition, I demonstrated strong organizational skills by effectively managing inventory levels and consistently updating databases. This ensured that customer supplies and the personal teller station were consistently replenished and ready for use. I also excelled at cross-selling strategies, effectively presenting investment opportunities to both prospective and existing clients, contributing to the growth of Dimkes investments Sacco. My commitment to excellence was evident through my impeccable attendance record. I made it a point to arrive punctually and fully prepared to contribute to the team's success. Through unwavering dedication, I believe I made a positive impact on the organization by consistently striving to achieve all set goals and objectives.

Netcen | Oct 2017 - Nov 2017

Field Sales Representative

Our team was entrusted with the exciting project of introducing a newly developed Android application designed to facilitate seamless connections between motor vehicle spare part sellers and their valued customers. In this role, I played a pivotal part in expanding our market reach through the successful implementation of innovative sales strategies across all stages of the sales cycle. I demonstrated my ability to effectively convey the value of our products to clients by utilizing dynamic presentations and practical use-case scenarios. This approach not only captured their interest but also showcased the tangible benefits our solutions could offer. Through these efforts, I proudly achieved our set sales goals and service targets by nurturing and solidifying new customer relationships. My dedication to driving success ultimately contributed to the overall growth and success of the venture.

My Education

Take a look at my formal education

Data ProcessingMoringa School | 2023

Bachelor's degree, Purchasing, Procurement/Acquisitions and Contracts ManagementEgerton University | 2017

Christ the King Training Institute | 2014

High School Diploma, High School/Secondary Diplomas and CertificatesKijabe Boys high school | 2013

About Me

Machine learning enthusiast, with a passion for creating solutions for a better climate friendly future.

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